We are looking for a front desk representative to help with receptionist tasks such as greet our guests, schedule appointments, handle queries and complaints. You will also be required to take on clerical tasks such as receiving packages, sorting emails and keeping an inventory of office supplies. Your contribution will help increase the efficiency of the office workflow.
Customer services is a field which focuses on providing support and services for customers during the purchasing process.
Average salary per annum is $19,090.
Front desk representative is an entry-level job. It is the role responsible for overseeing that the facilities in our workplace are maintained well. It also includes tasks like responding to complaints, ensure damages are repaired, conducting regular check-ups and keeping an inventory of supplies. A minimum requirement for this job role is a bachelor’s degree in any discipline.
Other jobs you can move on to after considerable experience in this job role:
What comprises excellent customer service according to you?
Describe a regular day in your job.
Where do you see yourself in 5 years?
Are you comfortable working overtime?
What makes you think you’d be a good fit with our company culture?
If you notice a fellow employee not following the rules of maintenance how do you handle that?
How would you organize your tasks in a day?
How would you prioritize work if you had multiple tasks to complete?
How would you rate your multitasking and time management skills?
What is the ideal procedure for accepting deliveries at the front desk?
Have you ever handled an angry customer, how did you do it?
What do you do if you’re on a call with your manager who is giving you instructions, and a significant customer walks in?
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