We are looking for a host or hostess to join the hospitality team at our establishment. You will need to be at the service of our guests from the moment they arrive till they leave and ensure they have an excellent experience. Your contribution will directly impact the quality of the ambiance and atmosphere we offer our customers, therefore drive footfall and profits.
This industry comprises of various categories of service related fields such as hotels, restaurants, transportation, and event planning to name a few. It is a profit-oriented multibillion-dollar industry directly dependent on the disposable income and leisure time of people.
Median salary of $9.37 per hour.
Host/Hostess is an entry-level job. It is the role responsible for accommodating and hosting the guests when they come and leave the establishment. It also includes tasks like answering phone calls, booking reservations and tending to the guest’s needs. A minimum requirement for this job role is high school qualification.
With sufficient experience in the field, one can move on to:
Why did you want to become a host/hostess?
What interests you about hospitality?
Where do you see yourself in 5 years?
Are you comfortable working flexible hours?
What would you do if you see an employee violating the company conduct?
How soon can you start working?
How will you handle a customer that is asking for something you cannot provide?
Can you tell us a situation in the past where you had to represent the establishment’s regret to a customer for some reason? How did you handle it?
How would you describe your management style?
How do you properly organize reservations?
How would you divide patrons to waiters?
What are the different ways to engage guests while they wait?
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