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Restaurant Manager

We are looking for a restaurant manager to help us run our establishment with efficiency and finesse. You will be required to oversee end to end of the restaurant and ensure it is functioning at its optimum capacity. You will need to be customer oriented and driven towards making our restaurant successful by bringing in customers and profits.


Hospitality Industry

This industry comprises of various categories of service related fields such as hotels, restaurants, transportation, and event planning to name a few. It is a profit-oriented multibillion-dollar industry directly dependent on the disposable income and leisure time of people.


What to expect from the role

  • Hands-on experience with planning events, arranging the requirements, budgeting, and finance.
  • Learning how to organize and multitask on the job.
  • Learn on the job regarding the best practices in the hospitality industry.
  • Exposure to the culinary, service and hospitality industry.


Responsibilities

  • Manages all the operations of the restaurant from the front end reception to the back end kitchen.
  • In charge of screening, appointing and reviewing employees.
  • Regularly review and check the restaurants functioning, menu and products offered.
  • Sanction campaigns, offers, and seasonal deals.
  • Supervise staff performances and provide regular feedbacks and appraisals.
  • Ensure that there is a database of all the equipment and the establishment is stocked at all times.
  • Interact and ensure the customer’s are having a good time.
  • Ensure that all health and safety regulations are adhered to.
  • Addresses all complaints and queries regarding the restaurant to the customers and the public.
  • Take initiatives to spread the word of the restaurant through campaigns, ads, so on.
  • Orients and trains all staff members to understand their job and perform well.


Requirements

  • Bachelor's degree in Business Administration, Food Science Management or relevant field at the minimum is required.
  • Prior experience in the hotel or hospitality industry.
  • Excellent communication, leadership, and people skills.
  • In-depth knowledge of food and beverage to have more context for the job.
  • Basic computer knowledge and restaurant management software skills.
  • Excellent multitasking and time management skills with attention to detail.
  • Friendly and customer oriented attitude.


Average Salary

On average $52,871 per annum.

Approximately $15 an hour.

Source - salary.com

Career Path

Restaurant Manager is a job role that is for those with intermediate to expert level experience in the field. It is a job with high responsibility and in charge of managing all the operations of the restaurant from the front end reception to the back end kitchen. Here are a few steps you can take towards this job role:

  • Bachelor's degree in Business Administration, Food Science Management or relevant field at the minimum is required.
  • A Master’s degree in a similar discipline.
  • 5-10 years in the hospitality industry.


Career Progression

Upon attaining the required experience in this job role you can choose various career options in the future like:

  • Bar or Service Manager
  • Assistant General Manager
  • General Manager
  • Owner


Sample Questions

Personal
  • Do you have a passion for food and dining?

  • What do you like about this job role?

  • Where do you see yourself in 5 years?

Human Resources
  • What do you look for before hiring an employee?

  • Are you comfortable with working flexible schedules and timings?

  • What would you do if you found an employee violating company protocol?

Management
  • How would you describe your management style?

  • On what criteria would you rate your employee?

  • How would you motivate?

Technical skills and knowledge
  • If there is an item on the menu which is not doing well, what would you do about it?

  • How would you handle disgruntled customers who are dissatisfied with the food and service?

  • How would you tackle our competitors to attract customers?