Server
We are looking for a server at our restaurant who will serve food and beverages to our patrons and perform other tasks such as laying the table, cleaning the dishes and handling cash transactions. As a server, you will need to be courteous, well mannered and prioritize customer satisfaction. Your service should add value to the experience we provide at our restaurant and therefore impact our growth.
Hospitality Industry
This industry comprises of various categories of service related fields such as hotels, restaurants, transportation, and event planning to name a few. It is a profit-oriented multibillion-dollar industry directly dependent on the disposable income and leisure time of people.
What to expect from the role
- Hands-on experience with serving food and culinary service.
- You can learn about various cuisines, food items, and drinks.
- You will learn how to manage your time, organize and multitask.
- Exposure to the hospitality and culinary industry.
Responsibilities
- Setting tables by ensuring cutlery, napkins, utensils, condiments, and other items are in place.
- Have a thorough knowledge of the menu and specials to help suggest and choose dishes for the patrons.
- Being prompt at serving orders by picking up and delivering patrons' choices from bar and kitchen.
- Serving wines and other beverages as ordered.
- Removing courses as and when completed, refilling water glasses, and clearing the table for the next round.
- Wiping spills and replacing tablecloth or providing extra napkins if needed.
- Keep track of changes in the menu and an inventory of kitchen and restaurant items.
- Interacting with patrons in a friendly manner and greeting them properly.
- Totaling charges, issuing bills, accepting payments, delivering bill and payment to host, and returning change or credit card and signature slip to patrons.
- Performing basic cleaning tasks as needed or directed by supervisor.
Requirements
- Must have at least graduated high school.
- Excellent customer service and communication skills to appropriately handle any situation.
- A friendly, relaxing demeanor, with courteousness and quick service, will help get repeat customers.
- Basic computer skills to process transactions, generate receipts, and so on.
- Team building attitude, so you can work with other servers, busboys, bartenders, and cooks to provide a pleasant dining experience for patrons.
Average Salary
On average $27,206 per annum.
Source - salary.com
Career Path
ghServer is an entry-level job. It is the role responsible for setting the tables, knowing the menu and serving the food for every table. It also includes tasks like serving beverages, removing completed dishes and other tasks. A minimum requirement for this job role is high school qualification.v
Career Progression
After sufficient experience and excellent performance throughout the waiting career.
- Waiter
- Busser
- Bartender
- Maitre d’Hotel
- Hotel Manager
Sample Questions
Personal
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What made you choose to become a server?
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Would you call yourself an organized person?
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Where do you see yourself in 5 years?
Human Resources
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How would you react if a member of our establishment violated the food safety regulations?
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Are you comfortable with working late hours?
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Describe your knowledge of food safety.
Management
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How will you handle a customer that is asking for something we do not serve?
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Can you tell us a situation in the past where you had to represent the establishment’s regret to a customer for some reason? How did you handle it?
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How would you describe your management style?
Technical skills and knowledge
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What do you check for before serving a plate on the table?
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How do you properly remove finished dishes?
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How do you lay a table?
