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Systems Administrator

We are looking for a systems administrator to join our IT department and help manage and maintain our hardware, software and networks. You will be required to regularly check the performance of the systems, troubleshoot problems and ensure high levels of security throughout. Your contribution will help maintain the quality of the service we provide and encourage customer satisfaction.


IT and Development

The IT and Development department is the department within a company that is charged with establishing, monitoring and maintaining information technology systems and services.


What to expect from the role

  • Work experience with different systems, software and hardware.
  • Opportunity to work on IT projects.
  • Exposure to IT and development.
  • Work in collaboration with a team.
  • Guided by experts and professionals in the field and learn on the job.


Responsibilities

  • Manage configuration and installation of hardware and software.
  • Provide technical support for any hardware or software complaints users may have.
  • Respond to any issues and troubleshoot outages.
  • Regularly create and verify data backups.
  • Ensure security features like firewalls, malware protection software, etc are installed.
  • Monitor system performance and keep track of findings.
  • Train the staff on IT and system procedures.
  • Create a manual with technical documentation of IT processes which can be used by any of the staff.
  • Set up employee accounts and IT requirements.


Requirements

  • Bachelor's degree in computer science, information technology or related fields.
  • Professional certification or completed training programs are an added bonus.
  • Prior experience as a systems administrator, or in the IT department.
  • Prior experience with networks, databases and patch management.
  • Strong knowledge of security issues and ways to prevent them.
  • Knowledge of the best practices, softwares and processes in the industry.
  • Excellent problem solving aptitude and analytical skill.
  • Strong communication skills.
  • Knowledge of coding and computer languages to create scripts.


Average Salary

On average $62,735 per annum.

Source - salary.com

Career Path

Systems Administrator is a job role that requires a certain amount of experience. You will be responsible for configuration, installation and maintenance of systems. Although it is not an entry-level job, it is definitely a stepping stone if you are looking to make a career out of IT and Development. Here are a few steps you can take towards this job role:

  • Bachelor's Degree in Information Technology, Computer Engineering or related field.
  • A Master’s degree in similar discipline is preferred.
  • 3-5 years' experience in system engineering and IT support.


Career Progression

With appropriate experience in the job role, you can move onto other jobs such as:

  • Senior Systems Administrator
  • System Analyst
  • Team Leader
  • Technical Director


Sample Questions

Personal
  • What qualities do you possess that make you suited for this job?

  • Why did you choose a job in IT?

  • What efforts do you take to stay up to date with tech trends?

Human Resources
  • How comfortable are you working with flexible timings?

  • Would you be available in case of an emergency?

  • What kind of benefits are you expecting from the job?

Management
  • What made you want to join our organisation?

  • If you were given a team to lead, what approach would you take?

  • What characteristics or qualities would you display if you were in a team?

Technical Knowledge and Skills
  • Name some pros and cons about cloud computing.

  • What is LDAP?

  • Can you explain your technical background in detail?