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Technical Writer

As a technical writer, you will work on creating clear and concise guides for [YOUR COMPANY] customers, partners, and developers. You will be responsible for communicating complex information in an easily understood manner, without relying on jargon. Your role will involve collaborating with fellow writers and internal business partners (such as product managers, UI designers, and software development engineers) to strategize, participate in the content development and quality governance efforts, and develop content for our ecosystem.


IT and Development Industry

The IT and Development department is the department within a company that is charged with establishing, monitoring and maintaining information technology systems and services.


What to expect from the role

  • Work experience in writing for and with different systems, software, and hardware.
  • Opportunity to work on IT projects.
  • Exposure to IT and development.
  • Work in collaboration with a team.
  • Guided by experts and professionals in the field and learn on the job.


Responsibilities

  • Coordinate with subject matter experts to prepare, review, revise and manage control of the deliverables
  • Participate in the quality management process
  • Standardize documentation process across the organization
  • Assist teams in establishing formats for deliverables


Requirements

  • [X] years of proven experience of technical editing/writing in a similar role.
  • Bachelor's degree in English, communications, linguistics, or related field (Master's degree, a plus)
  • Robust HTML/XML experience and in working with editing tools
  • Proven experience managing content projects, including coordinating with other teams
  • Precise documentation and clear communication skills
  • Fluency in written US English


Average Salary

On average $70,577 per annum.

Source - glassdoor.com

Career Path

Technical Writer is a job role that can be considered as an entry level to an intermediate job role. It is the role responsible for coordinating with subject matter experts to prepare, review, revise and manage control of the deliverables. It is a stepping stone if you are looking to make a career in the IT and Development. Here are a few steps you can take towards this job role:

  • Bachelor's degree in English, communications, linguistics, or related field
  • Masters degree in a similar discipline.
  • 3-5 years of experience in design and development.


Career Progression

With appropriate experience and qualifications, you can progress to other jobs in this field such as:

  • Senior Technical Writer
  • Data Processor
  • Data hosting


Sample Questions

Personal
  • Where do you see yourself in 5 years?

  • What part of your job do you enjoy the most?

  • What qualities of yours will suit this job role?

Human Resources
  • How comfortable are you to work with flexible timings and on weekends?

  • What would you do if an employee was violating company policies?

  • What kind of on boarding training do you think works best?

Management
  • Why do you want to work for our organisation?

  • How would you manage your time if you were given a team to guide?

  • What would you describe your management style?

Technical knowledge and skills
  • Tell u about your most successful project to date.

  • What are the tools you are familiar working with?

  • How do you write based on target audience, give us an example.