All Job descriptions Retail Assistant Manager
copy job description

Retail Assistant Manager

As an assistant manager, you will be called on to assist the Store Manager in all store operations - sales, inventory management, customer service, employee management, marketing, etc. The Doctor Watson to their Sherlock Holmes, you will also be required to fill in for the manager during their absence. If this sounds like your favorite baked good, apply now and tell us why!


Retail Industry

The retail industry sells consumer goods and services to customers through various channels like stores, online shopping, etc.


What to expect from the role

  • Hands-on experience in helping retail sales, customer service and marketing.
  • Learning how to organize, multitask and manage time.
  • Learn on the job regarding the best practices in retail.
  • Exposure to the retail industries and its various responsibilities.


Responsibilities

  • Assist in recruiting, training and managing employees; handle shift management
  • Handle sales and inventory management
  • Work with SM to analyze the current process and implement improvements for increased efficiency
  • Collaborate with the rest of the team to come up with creative campaigns to drive sales
  • Assist the SM in solving all personnel issues and improving morale
  • Provide customer service, whenever necessary


Requirements

  • [X] years of experience working in the retail industry
  • Excellent organizational skills
  • Excellent written, verbal and social communication skills
  • Ability to champion and maintain a customer-centric environment


Average Salary

On average $50,880 per annum.

Source - glassdoor.com

Career Path

Retail Assistant Manager is a job role that is for those with intermediate level experience in the field. It is a job concerned with managing the retail business towards growth and development by helping the manager execute business plans. It is not an entry-level job and requires experience to reach this stage. Here are a few steps you can take towards this job role:

  • Bachelor’s degree in business administration or relevant subject.
  • A Master’s degree in the similar discipline.
  • 5-10 years' experience in retail, management and similar roles.


Career Progression

With appropriate experience in this job role, you can also venture out to other related jobs in the administrative field like:

  • Sales Manager
  • Regional Manager
  • Retail Manager


Sample Questions

Personal
  • What does customer service mean to you?

  • Why do you like the retail industry?

  • Where do you see the store in 5 years?

Human Resources
  • Are you comfortable working on weekends?

  • Are you comfortable working late hours?

  • What would you do if you saw an employee violating the company code?

Management
  • How would you handle an angry customer?

  • How would you manage multiple deadlines?

  • What would you do if you found an employee messed up?

Technical skills and knowledge
  • How would you promote the sales of different products?

  • What is the best times in the year to increase marketing according to you and how would you do it?

  • What inventory software and equipment are you used to working with?