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Travel Consultant

We are looking for a travel consultant to join our company to help us create and organize trips for our clients. You will be required to interact with our clients and guide them toward picking the best holiday package to suit all of their requirements. Your contribution will impact our company as well as the satisfaction of our customers and drive profits.


Travel and Tourism Industry

This industry is a global multibillion-dollar industry that caters to recreational, leisure and business travelers. This industry covers transportation services, hospitality services, and entertainment.


What to expect from the role

  • Hands-on experience in planning travel packages, selling trips to clients, etc.
  • Learning how to organize, multitask and manage time.
  • Learn on the job regarding the best practices in travel management and tourism.
  • Exposure to the travel and tourism industry, and its various responsibilities.


Responsibilities

  • Help clients identify their ideal travel package based on their suggests and requirements.
  • Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc.
  • Regularly maintain a good relationship with our customers.
  • Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary.
  • Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps.
  • Sell the appropriate tour package to the right customer.
  • Negotiate any customizations or modifications requested and accommodate to the best level possible.
  • Resolve any problem that arises regarding the trip for the customer.
  • Regularly update a database containing client details and their travel information.
  • Ensure this data is secured and handled appropriately.
  • Reach the sales and revenue targets.
  • Stay up to date on domestic and international travel trends.


Requirements

  • Bachelor's degree in travel and tourism, hospitality business or relevant fields.
  • Prior experience as a travel agent or an avid traveler is a bonus.
  • Strong knowledge of traveling software and procedures.
  • Basic computer skills and software like MS Office.
  • Multilingualism is an advantage.
  • Excellent communication and people skills.
  • Efficient negotiation and sales skills.
  • Up to date with domestic and international travel trends.
  • Well read on the rules and regulation of tourism.


Average Salary

On average $44,375 per annum.

Source - indeed.com

Career Path

Travel Consultant is an entry level to an intermediate job role. It is the role responsible for helping clients identify their ideal travel package based on their suggests and requirements. Here are a few steps you can take towards this job role:

  • Bachelor's degree in travel and tourism, hospitality business or relevant fields.
  • Masters degree in a similar discipline.
  • 1-3 years of experience in travel and tourism.


Career Progression

After completing specific requirements in your job you can take your career to different places such as:

  • Business Travel Consultant
  • Team Leader
  • Sales Head
  • Business Development Manager


Sample Questions

Personal
  • What made you choose a career as a travel consultant?

  • Describe your favorite trip in your life so far.

  • Where do you see yourself in 5 years?

Human Resources
  • Are you comfortable working extra hours?

  • How soon can you start the job?

  • Are you comfortable with traveling on short notice?

Management
  • How would you handle a customer making unreasonable requests?

  • What efforts do you take to maintain relationships and network with vendors?

  • How would you handle disgruntled customers?

Technical skills and knowledge
  • What are your top favorite destinations to suggest for a honeymoon and why?

  • What are the critical questions you will ask your customers before you suggest a holiday package for them and why?

  • What travel software are you used to working with prior?