Knowledge management is identifying, analysing, capturing, categorizing, and retaining the knowledge and expertise of the employees in the organization. This is critical while improving the efficiency and effectiveness of the organization. It gives us the ability to access the knowledge at the right time, thereby helping with decision making and collaboration. It lets you know how to redistribute, obtain resources, and share skills, so that your organization performs at its best.
In simple words, with knowledge management, next time if you want to know who is the best manager to head the new product or a specialist to help with a marketing campaign you will already have a list of folks with a proven record, and the documentation that is necessary to train people.
For an effective knowledge management strategy, you need to know the types of knowledge, they are:
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