Work Culture and Employee Experience: 5 Factors Of Relativity
The success of any business lies in its workforce and the work culture they follow. Broadly, work culture is an enabler, fostering employee happiness employee productivity, leading to excellent employee experience. One cannot enhance their employee experience without updating their company culture.
Companies nowadays claim to have a great work culture, and it elevates their employee experience. But, in reality, they only provide birthday cakes or put up banners with fun words. That’s pretty much it.
We live in a post-modern world with a pandemic looming on us; hence, change is inevitable.
With the advancement of technology, freelancing gigs, content writing, remote working has become very popular. Many people are becoming independent by becoming Uber drivers, while others are becoming popular social media influencers. And, let me remind you that companies are constantly looking for skilled employees amidst all of this.
Thus, in this post-modern world, people have many alternatives to earn and pay their bills.
Therefore, it is not about if you have the right or good workers. It is about whether your company and your work culture are good enough for them.
So, this brings us to the topic of discussion for this blog which is the relation between work culture and employee experience.
Before we move on to the details, let’s understand some basics:
What is Employee Experience?
Employee experience (EX) is the journey of an employee at a company. An employee’s lifecycle starts from applying for the job, joining, and until their last working day.
It includes workers’ learning, feelings, and what they go through at work. Many companies think it is about giving a handsome paycheck. In reality, it is more than that. This is where work culture comes into play.
Employees contribute to the success of their company. And in return, they want something meaningful. For example, a work culture that is diverse and inclusive with no discrimination and equal rights.
Hence, HR leaders need to work upon their work culture for a seamless employee experience. And this article is all about the relation between the two.
The Employee Experience and Work Culture
Nowadays, workers tend to put more emphasis on the experiences they have at work. That is from the day of hire until their last day of work.
We would like to refer to some statistics from a study that said 60% of employees show higher productivity when happy. Thus a positive employee experience breeds a happy work culture which impacts your business growth. Also, happy workers signify enhanced employee engagement.
If you think your company culture is “just fine,” you might want to reconsider your thought. Around 64% of employees feel they do not have a suitable work culture which negatively affects their employee experience.
After looking at the statistics, we can say that a great company culture promotes a positive employee experience. It’s time to think about an employee retention strategy that brings work culture and employee experience together.
5 Factors of Relativity between Work Culture and Employee Experience
Here are five factors of relativity to analyze the relationship between workplace culture and employee experience. Let’s take a look at them in detail:
When we say value propositions, we do not infer employee value proposition only, but also the customer value proposition and the company’s values and philosophy factor.
According to O.C Tanner, one amongst three employees feel that companies with a generic company value or purpose become a mockery in the workplace.
Companies must articulate a value proposition that connects workers with the customers and the community as a whole.
One must hear it, feel it, and see it!
Rewards and Recognition
Well, we mean rewards and recognition programs and not employee appreciation. Yes, they both are different. Appreciation is acknowledging someone’s worth, whereas employee recognition is the act of using words and rewards to express gratitude.
The difference is, one can appreciate their team’s effort but not recognize them for their efforts. Unfortunately, many leaders fail to understand this difference. And as a result, it impacts your work culture, hampering employee experience.
Vantage Circle is shaping a new-age digital rewards and recognition platform that is AI-driven and encourages spot rewards. It is a unique approach towards creating a work culture that recognizes workers instantly, and as a result, it positively impacts their employee experience.
We understand verbal recognition sometimes can go unnoticed hence modern companies need to adapt to an AIRe Framework of employee recognition. You must think of implementing something similar if you plan to create a modern and accessible work culture.
Distribution of Special Projects
Discussion about special projects as a learning and development opportunity is everywhere. It might not seem significant but is of great importance.
Asking workers to take part in a special project can develop a sense of belonging and trust. It gives them the confidence that you trust their work as an employer, and they shall take this as a learning opportunity.
But here’s the catch; you must distribute these special projects equally. Not being asked to work on a special project can have a negative impact. People might treat this as a bias.
You must make sure you do not make anyone feel ignored or unworthy. Thus, as a leader, you must make sure you distribute the special projects equally and lawfully.
Continuous Performance Management
The annual review or feedback isn’t the online employee performance review you must follow. There is more to that. What you need is a culture of continuous performance management.
Managers and leaders must meet and greet their teams at regular intervals. It is especially crucial when remote working has become the new normal because of the Covid-19 outbreak. Some workers might feel isolated or demotivated, and mentors need to review their performance regularly for increased engagement levels.
You can meet your workers for one-on-one sessions, discuss their progress, skills, goals, efficiency, or any discomfort. If you see someone doing exceptionally well, you must praise them and recognize them. And if someone is not doing well, understand their issues and try to motivate them to do better.
You must celebrate past performances and discuss future goals. If you want your workers to perform exceptionally well, you must indulge in continuous performance management more than once a year.
This is a step towards nurturing a positive work culture that attracts a positive employee experience.
Employee Wellness and Wellbeing
Modern workplaces are focusing on employee wellness and wellbeing, and that is great news. Your employees are your biggest asset towards success, and maintaining their health and wellbeing is crucial for business growth.
With stressed, anxious, and unhealthy workers, you will experience decreased employee productivity, burnout, and absenteeism. Also, employee health has a relation with the employee experience. Employees will not feel like giving their best if their employers do not care about their physical and mental health.
Also, with the advancement of technology definition of wellbeing and wellness is continuously evolving. People have become more vocal about social and emotional wellbeing.
Platforms like Vantage Fit will help you work towards employee wellness and wellbeing. Employee stress and burnout are real issues, and companies must implement corporate wellness programs like Vantage Fit for enhanced employee wellness and wellbeing.
Create a company culture that promotes good employee health, and every worker can access the resources they need to maintain their physical and mental wellbeing. Doing so will see progress in their productivity and lower absenteeism, which is a sign of a positive employee experience.
As a leader, you might have the best office facilities, practice the best leadership style, and pay your employees well. But that’s not enough.
If your employees do not have a smooth and positive experience working with you, all of this goes into vain.
Focus on creating a fair and equal work culture that positively impacts the employee experience. You just had a look at the relationship between workplace culture and employee experience along with its five factors. Try implementing them, and you shall see the results soon.
If you want to uplift your company’s employee experience, you must also focus on good work culture. That’s the relation.
Gautam Gayan works as a Content Marketer at Vantage Circle. Apart from being a passionate content creator for HR services and employee engagement, Gautam is a theatre enthusiast, an avid reader, and an aspiring poet. For any related queries, contact firstname.lastname@example.org.
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