Best IT inventory management software to simplify IT asset tracking

Managing IT assets across teams, locations, and systems isn’t getting easier. Manual tracking creates blind spots. Spreadsheets don’t scale. And compliance checks end up taking more time than they should. That’s where IT inventory software makes a real impact.

With the market for inventory management software projected to reach $4.79 billion by 2032 at a CAGR of 9.6%, it’s clear that organizations are prioritizing smarter asset visibility and control ¹. We’ve shortlisted 15 reliable IT inventory management tools that help reduce errors, improve tracking, and give your team a system that works. Whether you're building a scalable IT inventory management system or replacing outdated tools, these picks can help you move forward.

What is IT inventory management software?

IT inventory management software helps organizations track, manage, and monitor all their IT assets, such as hardware, software, and cloud resources, from a single system. It provides a centralized view of asset location, usage, ownership, and status.

It does this through automated asset discovery, real-time updates, and integrations with tools like ITSM and procurement platforms. For example, with the right IT inventory software, assigning a laptop to a new employee takes seconds.

Benefits of IT inventory management software

Most businesses still rely on manual methods (41%) or spreadsheets (26%) to manage daily inventory tasks like tracking and asset distribution. This leads to missed updates, duplication, and poor asset visibility. IT inventory management software eliminates these gaps and gives teams the visibility, control, and accuracy they need to stay ahead.

Here are four ways the right IT inventory management tools can improve your operations:

1. Cost control and budget clarity

With centralized tracking, IT inventory software helps eliminate wasteful spending on duplicate assets and unused licenses. It gives procurement teams real-time access to what's in use, what’s idle, and what’s nearing the end of life. This helps them confidently plan budgets and avoid overbuying.

2. Streamlined operations and audits

A reliable IT inventory management system automates routine tasks like asset tagging, status updates, and check-ins. This saves hours of manual effort and ensures clean records for audits. When paired with ITSM tools, it also simplifies reporting and tracks changes across the asset lifecycle.

3. Better support and reduced downtime

Support teams can’t troubleshoot what they can’t see. With the right IT inventory tracking software, technicians can quickly access asset history, location, and ownership, all from a unified platform. This reduces response times, avoids repeated fixes, and helps keep teams productive.

4. Improved compliance and risk reduction

Staying compliant starts with accurate, up-to-date records. IT inventory management tools help organizations meet audit and regulatory requirements by maintaining a digital trail of all hardware and software changes. Automated alerts ensure nothing slips through the cracks, reducing risk and stress.

6 key features to look for in IT inventory tools

In most organizations, switching to dedicated inventory tools is driven by inefficiency (51%), limited functionality (31%), or unreliable systems (7%). These gaps reveal what matters most when evaluating the best IT inventory management software. Here are six features your team should prioritize:

1. Real-time asset tracking

Accurate, real-time data is foundational to any modern IT inventory tracking software. It lets IT teams know where an asset is, who it's assigned to, and its condition, without relying on manual updates or outdated spreadsheets.

This ensures:

• Faster response during support requests

• Fewer missing or unaccounted-for devices

• Real-time updates across hardware and software changes

When issues arise, technicians have everything they need at their fingertips.

2. Configuration management database (CMDB)

A well-integrated CMDB builds a live map of all your IT assets and how they’re connected. This makes assessing impact during upgrades, troubleshooting incidents, and staying audit-ready easier.

For example, when a server goes down, the CMDB shows exactly what services or users are affected, so teams can act faster and avoid ripple effects. A scalable IT inventory management system should offer this level of context.

3. Remote desktop access

Remote access isn't optional in hybrid and remote-first setups. This feature allows IT teams to securely connect to any device—laptops, servers, or workstations—no matter where it’s located.

It’s beneficial for:

• Software installations and patch updates

• Troubleshooting without physical access

• Maintaining consistency across distributed environments

This keeps operations running without disruption or delays.

4. Automated alerts and workflows

Automation helps teams avoid missed renewals, overlooked audits, or delayed provisioning. A robust IT inventory software supports:

• Asset assignment workflows tied to onboarding

• Automated deprovisioning during offboarding

• Scheduled And compliance checks end up taking more time than they shouldmaintenance and license renewal alerts

With less manual overhead, your team can focus on strategy, not repetitive tasks.

5. Reporting and analytics

Knowing what assets you have is one thing. Understanding how they’re performing is another. Quality inventory management IT tools offer to report dashboards that highlight:

• Asset utilization trends

• Lifecycle status (active, idle, retired)

• Upcoming maintenance or warranty expirations

These insights help IT leaders make better decisions and avoid last-minute surprises.

6. Integration with ITSM tools

Your IT inventory management tools should integrate seamlessly with ITSM platforms, allowing you to link assets to service requests, incidents, and change logs. This connection improves visibility, reduces duplicate data entry, and tracks every asset interaction.

Best 15 IT inventory management software in 2025

As businesses continue to rely on complex IT infrastructures, the need for efficient IT inventory management software has never been more critical. Here are the top 15 solutions to streamline asset tracking in 2025:

1. Freshservice

Freshservice is comprehensive IT inventory management software designed to streamline IT operations and enhance asset management. It has an intuitive interface and robust features like real-time asset tracking, automated workflows, and detailed reporting capabilities. Freshservice also seamlessly integrates with other IT service management (ITSM) tools to ensure efficient resource utilization and proactive maintenance.

Key features

• Robust change management module

• Customizable service catalog

• Comprehensive incident management system

Pros

• Mobile app support

• Offers a self-service portal

• Automated asset discovery tools

Cons

• Some customers report insufficient documentation

• Limited branding support

• Limited ticket filtration options

Price

• Starter: $19/agent/month billed annually

• Growth: $49/agent/month billed annually

• Pro: $95/agent/month billed annually

• Enterprise: $119/agent/month billed annually

Transform your IT operations with Freshservice. Try it for free today.

2. SolarWinds

SolarWinds is an IT inventory management software designed to provide comprehensive oversight and control over an organization's IT assets. It facilitates real-time asset tracking, detailed reporting, and automated discovery of hardware and software resources. Known for its scalability and integration capabilities, SolarWinds enables businesses to optimize their IT infrastructure efficiently.

Key features

• Advanced network performance monitoring capabilities

• Supports virtualization management

• Robust configuration management tools

Pros

• Highly scalable

• Strong community support

• Detailed and customizable reporting options

Cons

• Time-consuming, resource-intensive setup

• Not all features are compatible with non-Cisco equipment

• No root cause analysis or topology mapper

Price

• Contact SolarWinds for pricing

3. Cin7

Cin7 is an IT inventory management software designed to streamline inventory control and optimize operational efficiency for businesses of all sizes. It integrates seamlessly with various sales channels and platforms, providing real-time visibility into stock levels, orders, and inventory movements. Its robust automation capabilities and intuitive interface enable businesses to reduce manual tasks, minimize errors, and improve productivity.

Key features

• Omnichannel integration

• Advanced reporting and analytics

• Inventory optimization tools

Pros

• Multi-currency support

• Customizable workflows

• Robust warehouse management features

Cons

• Setup and customization can be complex

• Certain reports don’t automatically generate data

• Limited reporting and field customization

Price

• Standard: Starts at $349/month

• Pro: Starts at $599/month

• Advanced: Starts at $999/month

• Omni: Contact for pricing

4. Jira Service Management

Jira Service Management is designed to streamline asset tracking and enhance service delivery within organizations. Known for its powerful integration capabilities and user-friendly interface, Jira Service Management offers real-time visibility into IT assets. With its comprehensive features, this software empowers IT teams to optimize their operations and deliver excellent service.

Key features

• Comprehensive incident, change, and problem management

• Supports Service Level Agreement (SLA) management

• Streamlined service request management

Pros

• Powerful automation rules

• DevOps integrations

• Highly customizable dashboards

Cons

• Limited out-of-the-box reports

• Steep learning curve

• No deletion recovery 

Price

• Dependent upon number of agents

5. Asset Panda

Asset Panda is dynamic IT inventory management software known for its cloud-based platform and user-friendly mobile app. It provides real-time visibility and comprehensive control over an organization's asset lifecycle. Its features, such as automated workflows, detailed reporting, and robust integration capabilities, empower businesses to optimize asset utilization, reduce costs, and improve operational efficiency. 

Key features

• Barcode and QR scanning functionality

• Robust audit and compliance management features

• Tools for scheduling and tracking maintenance

Pros

• Fully customizable fields and templates

• Role-based access control capabilities

• Real-time data synchronization

Cons

• Asset data cannot be downloaded or exported

• Mandatory time-out settings

• Mobile app has limited offline capabilities

Price

• Contact AssetPanda for pricing

6. Spiceworks

Spiceworks is a versatile IT inventory management software for businesses seeking efficient and cost-effective asset-tracking solutions. Known for its comprehensive free tools, this software provides real-time visibility into IT assets. This all-in-one platform is ideal for small to medium-sized businesses.

Key features

• Advanced network monitoring capabilities

• Integrated help desk solution

• Remote desktop access capabilities

Pros

• Development is community-driven

• Extensive plug-in and add-on support

• Provides real-time inventory updates

Cons

• Limited customization

• Limited roles and notification options

• Includes advertisements to keep the software free

Price

• Free

7. NetSuite

NetSuite is a comprehensive IT inventory management software that provides tools for managing and optimizing IT assets within an organization. Known for its cloud-based platform, NetSuite offers real-time visibility into asset status and seamless integration with other business systems. This versatile solution helps businesses streamline their IT operations, reduce costs, and improve efficiency by centralizing asset management.

Key features

• Automated procurement

• Multi-location management

• Real-time dashboards

Pros

• Robust vendor management capabilities

• Customizable, automated workflows

• Extensive customer support

Cons

• Users have reported bank transaction synchronization issues

• Journal entries can’t be edited from controller or administration roles

• Extended report loading times

Price

• Contact NetSuite for pricing

8. ServiceNow ITAM

ServiceNow IT Asset Management (ITAM) is a cloud-based IT inventory management software that provides real-time visibility, automated workflows, and comprehensive analytics to optimize asset utilization and reduce costs. Known for its seamless integration with other ServiceNow modules, this solution enhances overall IT service management. Ideal for organizations of all sizes, ServiceNow ITAM empowers IT teams to maintain control over their assets and ensure compliance.

Key features

• Integrated contract management capabilities

• Detailed financial management tools

• Seamless CMDB integration

Pros

• Automated discovery capabilities

• Proactive issue resolution tools

• Advanced vendor performance tracking functions

Cons

• Latency when assets increase

• Steep learning curve

• Limited report and dashboard customization

Price

• Contact ServiceNow for pricing

9. Katana

Katana is a modern IT inventory management software that provides real-time visibility, automated inventory tracking, and seamless integration with other business systems. This powerful tool enhances operational efficiency by simplifying asset management processes and ensuring accurate inventory data.

Key features

• Detailed batch tracking

• Robust order management capabilities

• Customizable workflows

Pros

• Supports barcode scanning

• Integrates with accounting software

• Advanced security measures 

Cons

• Pipeline rendering limitations

• Complex setup and configuration

• Limited offline capabilities

Price

• Starter: $179/month billed annually

• Standard: $359/month billed annually

• Professional: $799/month billed annually

• Professional Plus: $1,799/billed annually

10. Fishbowl Inventory

Fishbowl Inventory is a comprehensive IT inventory management software known for its robust features and seamless integration with QuickBooks. It provides real-time inventory updates, automated workflows, and detailed reporting capabilities. This versatile platform is scalable and suitable for businesses of all sizes.

Key features

• Automated reordering functionality

• Advanced shipping capabilities

• Multi-location management

Pros

• Barcode and RFID support

• Detailed reporting and analytics

• User-friendly UI

Cons

• Inventory reports don’t reflect backdated transactions

• Fully customizable reports require higher-priced packages

• No stock level notifications

Price

• Contact Fishbowl for pricing

11. Monday Service

Monday Service is a versatile IT inventory management software known for its intuitive and visually appealing interface. It offers customizable workflows, real-time collaboration, and detailed reporting capabilities. Monday.com is suitable for businesses of all sizes.

Key features

• Advanced search and filtering options

• Powerful automation capabilities

• Mobile app

Pros

• Customizable IT inventory management templates

• Visual project management features

• Robust collaboration tools

Cons

• Still in beta

• Complicated table creation and structures

• Limited comprehensive documentation

Price

• Standard Service: $26/seat/month

• Pro Service: $38/seat/month

• Enterprise Service: Contact for pricing

12. Sortly

Sortly is a user-friendly inventory management software with an intuitive interface and mobile app support. It offers real-time visibility into inventory levels, automated alerts, and detailed reporting capabilities. This cloud-based solution allows businesses to efficiently manage their IT assets from anywhere while ensuring data accuracy and operational efficiency. 

Key features

• Advanced activity tracking

• Visual inventory management

• Automated inventory alerts and reminders

Pros

• Supports bulk item editing

• Offers offline access via mobile app

• Supports multi-user access with role-based permissions

Cons

• Slow search times

• Limited integration options

• Doesn’t generate purchase orders

Price

• Free

• Advanced: $29/month

• Ultra: $59/month

• Enterprise: Contact for pricing

13. Zoho Inventory

Zoho Inventory is a comprehensive inventory management software known for its powerful features and seamless integration with other Zoho applications. It provides real-time inventory tracking, automated workflows, and detailed reporting capabilities. This cloud-based platform ensures accurate, up-to-date inventory data and supports multi-channel inventory management.

Key features

• Robust order and warehouse management capabilities

• Supports serial number and batch tracking

• Seamless integration with accounting software

Pros

• Mobile app

• Automated reordering capabilities

• Customizable reporting tools

Cons

• Limited knowledgebase

• Users have reported insufficient customer support

• Limited bulk editing features

Price

• Standard: $29/month billed annually

• Professional: $79/month billed annually

• Premium: $129/month billed annually

• Enterprise: $249/month billed annually

14. inFlow

inFlow is a robust IT inventory management software known for its intuitive interface and comprehensive features. It offers advanced inventory tracking features, like the ability to manage inventory by serial numbers, lot numbers, and expiration dates. inFlow also provides real-time visibility into inventory levels and automates critical processes.

Key features

• Multi-currency support

• Barcode generation and scanning capabilities

• Comprehensive purchase order management

Pros

• Strong integration capabilities

• Comprehensive customer support

• Supports offline functionality

Cons

• Product type can’t be edited once a product is created

• Mobile app glitches

• Forms cannot be exported directly to Word or Excel

Price

• Entrepreneur: $89/month billed annually

• Small Business: $219/month billed annually

• Mid-Size: $439/month billed annually

• Enterprise: $1,055/month billed annually

15. Atera

Atera is an all-in-one IT inventory management software designed for managed service providers (MSPs) and IT professionals. With its intuitive cloud-based platform, Atera offers real-time monitoring, automated tracking, and comprehensive reporting. It’s ideal for businesses looking to optimize their overall IT infrastructure.

Key features

• Remote monitoring and management tools

• Professional services automation tools

• AI-powered assistance

Pros

• Automated alerts and notifications

• Integrated ticketing system

• Customizable reports 

Cons

• Mobile app lacks some features found in the desktop version

• MAC agents cost extra

• Reinstallation of Atera after Windows updates required in some cases

Price

• Professional: $149/technician/month billed annually

• Expert: $189/technician/month billed annually

• Master: $219/technician/month billed annually

• Enterprise: Contact for pricing

Top use cases of IT inventory software across industries

The way IT assets are tracked and managed varies from large enterprises to remote-first teams, but the need for accuracy, control, and visibility stays the same. Here's how the best IT inventory management software supports key industries:

IT teams in enterprises

Managing thousands of endpoints, servers, and software licenses in large organizations is complex. A centralized IT inventory management system helps enterprise IT teams stay on top of asset lifecycle tracking, maintenance, renewals, and audits across global offices and hybrid work environments.

Mini case study: OfficeMax rebuilt IT service delivery

Legacy systems were slowing OfficeMax down—manual processes, inconsistent tracking, and delayed resolutions were common across their IT operations. With Freshservice, the team rolled out a scalable IT inventory management system integrated with a modern self-service portal and 24/7 ticketing. 

The impact was immediate: 97% SLA adherence, 88% first call resolution, and 91% customer satisfaction.

Educational institutions

Schools, colleges, and universities deal with high device turnover and shared assets. IT inventory management tools help IT admins track student-issued devices, monitor license usage for academic software, and prepare for regular audits—all without spreadsheets.

Mini case study: D’Youville’s asset visibility upgrade

With accreditation on the line, D’Youville University needed more than spreadsheets and disconnected tools to manage its IT assets. Switching to Freshservice gave its team a centralized IT inventory management system that made tracking, documenting, and reporting on assets faster and more reliable. 

The results: 91% SLA compliance, an average resolution time of 22 hours, and response times down to 14 hours—all while maintaining full visibility over distributed devices across departments.

Retail and warehousing

In retail and logistics, downtime from lost or outdated tech means operational delays. A real-time IT inventory tracking software setup ensures barcode scanners, POS devices, and backend systems are always accounted for across locations.

Mini case study: Ocado retail elevated agent experience

As service demands grew, Ocado needed a better way to support its teams and streamline IT operations. Freshservice helped Ocado centralize its IT inventory management tools, automate key workflows, and improve visibility across service requests. 

The result? A 100% CSAT score among agents, a 28% improvement in average resolution time, and a 15% reduction in response time—all while simplifying support for thousands of end users.

MSPs and remote-first teams

Managed service providers and distributed teams need fast, centralized visibility. IT inventory software enables MSPs to manage client environments proactively without on-site visits through remote access, automated alerts, and ticketing integrations.

Mini case study: TCSI’s growth, fully managed

TCSI was managing around 300 tickets a month until rapid growth pushed that number to 1,500. Its existing setup couldn’t keep up. With Freshservice, TCSI rolled out centralized IT inventory management software that streamlined ticket handling, automated asset-related workflows, and gave its team the visibility it needed to scale without compromising support quality. What was once overwhelming is now managed with confidence and control.

Healthcare organizations

Healthcare IT teams must maintain strict device tracking for compliance and uptime. From patient monitoring devices to hospital systems, inventory management IT tools ensure every asset is secured, updated, and visible to meet HIPAA and audit requirements.

Mini case study: Better frontline support, delivered faster

For Princess Alexandra Hospital NHS Trust, improving the front-line staff experience meant rethinking how IT assets and services were managed. Freshservice enabled the team to implement a unified IT inventory management system, automate routine service tasks, and support staff with faster, more visible operations. The result was a noticeable shift in IT responsiveness and service quality, freeing time to focus on delivering better patient care.

See how Freshservice can work for your team. Book a demo today.

Choosing the right IT inventory software for your business

Selecting the right IT inventory management software is a crucial decision that directly affects your operational efficiency, cost control, and overall IT performance. To make the right choice, focus on the following areas:

• Assess your needs: Start by identifying what types of assets you manage—hardware, software, cloud services—and how many users rely on them. An IT inventory tracking software should match your environment’s scale and complexity.

• Scalability: Choose a solution that grows with you. Whether you're adding users, devices, or sites, the IT inventory management system should scale smoothly without requiring frequent tool changes.

• Ease of use: A user-friendly interface reduces training time and speeds up adoption across your IT team. The goal is to simplify tasks like asset updates, audits, and reporting, not complicate them.

• Integration capabilities: The best IT inventory management tools don’t work in isolation. Ensure the platform integrates with your ITSM software, procurement systems, and other tools you already use, so asset data flows across systems without manual entry.

• Automation features: Look for built-in automation for asset provisioning, license renewals, and maintenance alerts. This reduces manual work and ensures nothing slips through the cracks.

• Security and compliance: Choose a solution with role-based access controls, audit trails, and data protection standards that meet your industry’s regulatory requirements.

Ultimately, the right IT inventory software should help your team reduce errors, respond faster, and stay in control, whether you're managing 100 assets or 10,000.

IT inventory software: Implementation best practices

Rolling out new IT inventory management software doesn’t have to be a disruptive project. With the proper prep and a clear implementation plan, your team can go from scattered tracking to complete visibility, without slowing down operations. 

Here are five practical steps to get started:

1. Start with a clean inventory baseline

Consolidate spreadsheets, audit existing records, and clear out old or duplicate entries. A reliable IT inventory tracking software works best when it’s built on accurate data from day one.

2. Prioritize integration with existing IT infrastructure

Your new system shouldn’t create more silos. Choose an IT inventory management system that integrates easily with your ITSM, procurement tools, or device management platforms so that information moves automatically between systems.

3. Automate asset discovery where possible

Manual asset entry is slow and error-prone. Most IT inventory management tools offer automatic discovery features. This speeds up implementation and keeps your records up to date as new hardware or software comes online.

4. Train teams with clear workflows

Don’t leave adoption to chance. Build simple, role-specific workflows and walk teams through how to use them. The easier it is to log, update, or retire assets, the more consistent your inventory management IT process will be.

5. Set up alerts for critical hardware/software

Proactive alerts help you avoid downtime and missed renewals. Whether it’s a warranty about to expire or a device nearing the end of life, your IT inventory software should notify the right person at the right time.

Bring your IT inventory together with Freshservice

Managing assets across tools, teams, and locations doesn’t have to be complicated. Freshservice combines IT inventory management software, ITSM, and automation into a single platform so your IT team gets complete control, without extra complexity.

With built-in CMDB for visibility, real-time IT inventory tracking, and automation-first workflows, Freshservice simplifies everything from asset provisioning to renewal alerts. It’s designed for fast setup, easy adoption, and audit-ready compliance, whether scaling a small team or supporting a global operation.

If you’re looking for a modern IT inventory management system that integrates with your team's existing operations, Freshservice stands out. Sign up for a free trial to see how Freshservice helps you confidently manage IT assets.