Sunil Kumar G on February 11, 2020. 3 min read Introducing the new Customer Messenger by Freshcha... We’ve made messaging more modern, personal and accessible than ever. Here’s the new Customer...
Lakshara Kempraj on December 16, 2019. 6 min read 7 Freshchat features that make you go “Wow, this... “Wow, this makes my work so much easier. I can’t wait to use Freshchat!”, exclaimed Sa...
Sunil Kumar G on October 24, 2019. 4 min read Redefine Trigger Marketing with Freshdesk Messagin... We gave one of our most powerful features a big functionality upgrade and a brand new look. With our...
Daniel Rajan on September 24, 2019. 3 min read Introducing Freshdesk Messaging marketplace –... Light up the candles, ‘cause we’ve turned two! As part of the celebrations, we’ve launched...
Daniel Rajan on July 15, 2019. 4 min read Announcing Freshchat’s Away Experience ̵... (Spoiler alert! It’s not by turning off your chat widget) Today, we’re announcing a bette...
Shruti Khaitan on January 8, 2019. 4 min read Reimagine the way you connect with leads and users... For any business, there are three sets of people who matter the most — the prospect who is a poten...
Srikrishnan Ganesan on December 17, 2018. 9 min read From second guessing hard decisions to winning bac... 18 September 2018: Decisions It is 1 am. I anxiously open the E app—one of the premier fintech app...
Manish Nepal on November 12, 2018. 14 min read Freshdesk Messaging’s 2018 marketing misfire... Working for a unicorn startup comes with amazing advantages. You can build things that you know are ...
Shruti Khaitan on October 11, 2018. 3 min read The Freshdesk Messaging Insider – Omnipresen... We recently turned one — 365 days, a lot of whiteboarding, prototypes, feedback, and cups of filte...