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15+ Live Chat Statistics You Should Know in 2021

15+ Live Chat Statistics You Should Know in 2021

Adopting live chat for your business is one of the most impactful moves you can make as a company to...
7 Freshdesk Messaging Marketplace apps to boost your customer service game

7 Freshdesk Messaging Marketplace apps to boost yo...

Customers increasingly self-serve and use digital engagement channels for customer service both befo...
The Role of Live Chat Agents in Your Business

The Role of Live Chat Agents in Your Business

An industry may have multiple players competing for market share, but the ones most likely to come o...
Build your eCommerce store on WhatsApp with Freshdesk Messaging

Build your eCommerce store on WhatsApp with Freshd...

As countries started locking down to curb the movement of COVID-19, brick and mortar shops across th...
6 fail-proof steps for a successful live chat implementation

6 fail-proof steps for a successful live chat impl...

The need for successful live chat implementation Imagine you could generate leads, engage with custo...
5 chat flow automations to supercharge your customer engagement

5 chat flow automations to supercharge your custom...

Automate tasks like resolving, assigning or responding to chats using the Advanced Automation Market...
14 Chat Etiquette Tips Essential for Business Communications 

14 Chat Etiquette Tips Essential for Business Comm...

Today, if there’s one channel that customers prefer, it’s live chat because it offers instant re...
Scale your COVID-19 communications using Freddy Answers 🤖

Scale your COVID-19 communications using Freddy An...

The current situation has brought many changes in our day to day lives. If you’re from an E-co...
Announcing Live Translate: Effortlessly engage with customers from around the world

Announcing Live Translate: Effortlessly engage wit...

Engage with customers from around the world without language being a hurdle. Effortlessly translate ...
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