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5 chat flow automations to supercharge your customer engagement

5 chat flow automations to supercharge your custom...

Automate tasks like resolving, assigning or responding to chats using the Advanced Automation Market...
14 Chat Etiquette Tips Essential for Business Communications 

14 Chat Etiquette Tips Essential for Business Comm...

Today, if there’s one channel that customers prefer, it’s live chat because it offers instant re...
Scale your COVID-19 communications using Freddy Answers 🤖

Scale your COVID-19 communications using Freddy An...

The current situation has brought many changes in our day to day lives. If you’re from an E-co...
Here’s why using Apple Business Chat is now critical for your sales and support

Here’s why using Apple Business Chat is now crit...

If you’re not using Apple Business Chat for your business, you’re missing out on huge growth opp...
5 Live chat benefits you should know for 2020

5 Live chat benefits you should know for 2020

Live chat for 2020 Live chat has time and again proven to be a powerful tool for businesses to inter...
Announcing Live Translate: Effortlessly engage with customers from around the world

Announcing Live Translate: Effortlessly engage wit...

Engage with customers from around the world without language being a hurdle. Effortlessly translate ...
It takes bots to play football – The chatbot way of scoring a customer

It takes bots to play football – The chatbot...

Football is considered as the most popular sport worldwide. From friendly matches to World cups, foo...
6 ways to boost e-commerce sales this year

6 ways to boost e-commerce sales this year

The entire point of an e-commerce store is to make sales and boost revenue. If you aren’t meeting ...
How to grow emotional intelligence of your support team for better communication in live chats

How to grow emotional intelligence of your support...

Here’s something we can both agree on:  The marketplace is hyper-competitive now. Brands stru...
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