Target the right people, send the right message at the
right time
Freshdesk Messaging’s In-app Messages and Email Campaigns come with granular level targeting that drive people towards your customer engagement goals — increasing revenue, reducing churn, receiving feedback and product adoption.
Onboarding
Educate new users about your product. Share tips and best practices to enable them for success.
Announcement
Create user segments to make announcements about updates, releases, and launches.
Adoption
Encourage users to do more with your product based on how active they are.
Feedback
Listen to the voice of your users. Turn detractors and passives into promoters.