Send smart, intent-driven messages to nurture leads, onboard users, reduce drop-offs and to upsell customers
based on unique behavior.
“The messages we send via campaigns have been seen over 3.1 million times, with a response rate of over 28%. Our customers know that we are always there for them.”
Freshchat’s In-app Messages and Email Campaigns come with granular level targeting that drive people towards your customer engagement goals — increasing revenue, reducing churn, receiving feedback and product adoption.
Educate new users about your product. Share tips and best practices to enable them for success.
Create user segments to make announcements about updates, releases, and launches.
Encourage users to do more with your product based on how active they are.
Listen to the voice of your users. Turn detractors and passives into promoters.
Freshchat's Campaigns allows you to reach users inside your product through in-app messages and even outside your product through emails and push notifications.
Keep a tab on how your messages are doing when your campaign is live, or analyse results once your campaign is completed. Metrics like seen, open, clicked and reply rates will immediately give you high-level insights, so you can optimise and take action.
