A Neo approach to team collaboration!
The Collaboration Platform by Freshworks Neo powers integrations that make teamwork faster, more productive, and more fun!
Teams are most productive when collaboration tools mimic the way they work. Our integrations enable a context-driven, channel-agnostic, native collaboration experience.
Share full context of what you are working on - support ticket, sales deal, service request, and more - with teammates.
Stay on top of conversations without shuffling between Freshworks products and other team collaboration tools.
Get help right where you are working with collaboration UI that’s native to your favorite Freshworks products.
Collaboration Platform simplifies working with your team across Freshworks products and other popular collaboration tools.
The Freshdesk-Slack integration enables your support teams to collaborate on tickets seamlessly within Slack channels, get conversation updates as private ticket notes, and convert Slack DMs into support tickets.
ServiceBot helps manage incidents and service requests through Slack and MS Teams. Resolve tickets with your team’s help, get instant updates, and respond quickly, all within your favorite collaboration tools.
The Freshworks CRM - Slack integration simplifies collaboration for salespeople, getting them all the help they need right within the CRM, so they can focus on what they do best: close, close, close.
“The Freshdesk and Slack integration helps us stay better connected with each other, with our developers, and with our customers which is critically important right now. Our customer service agents love the technology’s ease of use. With this integration, they are able to quickly resolve issues, building trust and earning customers for life.”
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