Building better ways to collaborate

Teams are most productive when collaboration tools mimic the way they work. Our integrations enable a context-driven, channel-agnostic, native collaboration experience. 



Focus more on tasks

Share full context of what you are working on - support ticket, sales deal, service request, and more - with teammates.

Forget switching tabs

Stay on top of conversations without shuffling between Freshworks products and other team collaboration tools.

Use within the tools you love

Get help right where you are working with collaboration UI that’s native to your favorite Freshworks products.

Making collaboration truly seamless

Collaboration Platform simplifies working with your team across Freshworks products

and other popular collaboration tools.

Popular collaboration tools such as Slack, MS Teams, and Dropbox.




Supercharge your support teams

The Freshdesk-Slack integration enables your support teams to collaborate on tickets seamlessly within Slack channels, get conversation updates as private ticket notes, and convert Slack DMs into support tickets.

Install Freshdesk-Slack Integration

Freshworks - Slack Integrations



Simplify your IT service management

ServiceBot helps manage incidents and service requests through Slack and MS Teams. Resolve tickets with your team’s help, get instant updates, and respond quickly, all within your favorite collaboration tools.

Install ServiceBot for Microsoft Teams

Install ServiceBot for Slack




Close more deals, faster

The Freshworks CRM - Slack integration simplifies collaboration for salespeople, getting them all the help they need right within the CRM, so they can focus on what they do best: close, close, close.

Install Freshworks CRM-Slack Integration

Freshworks - Slack Integrations

Teams love our collaboration integrations