With exclusive access to resellers and APIs, Freshdesk plans to provide customers with deeper integrations.
San Francisco, California
August 19, 2014
Freshdesk, the fastest growing customer support software in the SaaS market, has announced it has joined the Amazon Web Services Advanced Technology Partner Network, and Google Enterprise’s Technology Partner Program.
Launched in 2010, Freshdesk is used by over 24,000 businesses across the world to manage their customer support needs. The company more than doubled their customers in last year, adding 3M, Honda, Hugo Boss, Sony Pictures and Petronas to its global base of users.
As an AWS Advanced Technology Partner, premium resellers across the world can easily access Freshdesk to help their customers provide exceptional customer support.
Besides, Freshdesk has also announced that it has joined the Google Enterprise’s Technology Partner program. The help desk platform is tightly integrated with Google Apps, and recently added support for Hangouts. With improved access to Google APIs, Freshdesk will now be able to further deepen its integrations with Google’s flagship products, and provide businesses across the world more streamlined solutions for supporting their customers.
"With our new partnerships, we’ll continue to help businesses deliver world-class customer support, building products with enhanced security and high reliability," said Anand Srinivasan, Director of Platform, Freshdesk. "We are thrilled to work with Google and Amazon in the coming years as we continue to innovate in the B2B customer support space."
Freshdesk provides customer support solutions for companies of all sizes across the world. The company also launched Freshservice, an IT service desk, just seven months ago.
Freshdesk makes it easy for businesses of all sizes to deliver exceptional customer support. Their flagship product allows organizations to support their customers through email, phone calls, websites, forums and social media channels. With powerful features, an easy to use interface and a freemium pricing model, Freshdesk is widely used by companies ranging from startups to enterprises. Freshdesk is headquartered in San Francisco, California and has a development center in Chennai, India. For more information, please visit https://freshdesk.com, http://blog.freshdesk.com or find us on Facebook: http://www.facebook.com/freshdesk or Twitter: @freshdesk.