Service and Support Accelerated with AI
Demonstration + Q&A session hosted by our product experts
Join us for an interactive First Look series to see how the Freshworks’ suite of products can help your sales, support, and IT teams deliver the best customer experiences possible. Get your questions answered on how Freshworks can help you delight your customers and your employees.
Slick ticketing, quick integrations, faster time to value.
In this info-packed webinar, get an overview of how Freshservice can enhance your IT and business operations, whether your organization is 50 people or 5,000:
We will show you how to achieve AI maturity in 3 steps:
Enhance service delivery with improved quality of service delivery with AI-powered productivity and efficiency tools.
Enable effective self-service with utilizing AI-powered AI agents for humanized, zero touch and conversational first line support.
Optimize service operations by leveraging service desk data to identify trends and proactively take actions.
Better customer support for better results
Your customers expect the same level of service from you as they do from their favorite household brands: fast, intelligent, and intuitive. Freshdesk is the intuitive yet powerful platform built to meet those sky-high expectations, on whatever channels your customers prefer.
This is how we envision AI and its potential to assist various stakeholders, ranging from leaders to agents to customers:
Empower customers to help themselves through efficient deflection, a comprehensive content repository to fuel AI/ML, and recommendations for Bot flows.
Utilize AI assistants to dramatically enhance productivity through conversational Q&A, intelligent automations, and faster execution.
Provide precise insights for prompt actions, offering proactive, actionable insights, and analytics for Quality Management prompts after issue resolution.
Ready to get started?
Join our community of 50,000+ companies of all sizes who use Freshworks’ modern SaaS products to make it fast and easy to delight their customers and employees.