Join an on-demand product demonstration with product experts from ITSM and Customer Support.
Our First Look series gives you the opportunity to take a closer look at Freshworks products, with an interactive product overview. Register to see how to improve customer and employee experience.
All content is delivered in English.
Freshworks First Look: Join on-demand sessions hosted by our product experts
Get your first look at Freshworks products, in the company of our solution experts. Our First Look series demonstrates Freshworks product benefits and industry best practices. Experience first-hand how to address your business challenges with our solutions. See how Freshworks products are built for delighting customers and employees with best-in-class support.
First Look at Freshservice - On-demand sessions with ITSM experts
See how you can delight your employees and agents with easy-to-use, AI-powered service management. You’ll see how Freshservice enables employees to access the services that they need through their preferred channels whilst maintaining a customer centric experience.
See how Freshservice can:
Deliver a modern service management solution that puts an emphasis on better employee experience
Empower your team to complete more business critical tasks and achieve quicker resolution times by enabling your end users with self-service
Gain asset visibility, deliver efficient IT change management, improve asset utilization and drive down costs
First Look at Freshdesk Omni - On-demand sessions with CX experts
See how you can seamlessly connect with customers across channels, effortlessly transitioning between automated self-service and agent-led support. Freshdesk Omni delivers conversational support with advanced ticketing and collaboration, all powered by AI.
Automate self-service across channels with AI-powered bots
Enable one conversation across all channels - web, social, SMS, chat, email, phone, and more
Supercharge agent productivity with unified agent workspace and generative AI
Enable seamless collaboration across teams with advanced ticketing
First Look at Freshdesk - On-demand sessions with Freshdesk experts
See how you can delight your customers with effortless omnichannel service. You’ll see how Freshdesk delivers fast, intelligent, and intuitive customer support to meet today’s elevated expectations on customers’ channels of choice.
Find out how you can:
Unify the customer support journey across channels
Save 94% in average resolution time with powerful AI
Empower agents and admins with an intuitive, easy-to-use solution
First Look at Freshsales Suite - On-demand sessions with Freshsales experts
See how you can delight your customers and accelerate selling and marketing with Freshsales Suite. You’ll see how Freshsales Suite helps your teams focus on the right deals, grow revenues faster and engage prospective customers on the channels that they choose.
Take your first look at Freshsales Suite to see how you can:
Use built-in chat, SMS, telephony, email and bots to engage better, faster
Get a 360° view of all interactions with the customer in one place
Solutions and Freddy AI-powered insights to increase deal velocity
Ready to get started?
Join our community of 50,000+ companies of all sizes who use Freshworks’ modern SaaS products to make it fast and easy to delight their customers and employees.