Stream great content and seamless CX with Smart Media Solutions

Change the game by delivering consistent service across channels.
  • Streamline support for inquiries from users and offer information to all prospects 24x7 with Bots & AI
  • Assist users with media consumption decisions like selecting plans, add-ons, and more 
  • Reduce user and customer churn with continuous contextual engagement
  • Enable seamless collaboration across different departments 
  • Identify and create unique course upsell opportunities
  • Make it easier for customers to reach you on channels they're familiar with, such as WhatsApp
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Watch the Solution in Action

 

ONE solution,
Endless possibilities

 
THE SMART SOLUTION FOR THE MEDIA INDUSTRY 

For CX that isn't still buffering!

These are unprecedented times and we’re here to help. Stay connected with your customers 24x7 via Freshworks Smart Solution for Media Industry.

Provide assistance via bots for customer queries, allow smart transactions, give instant support on the website, and real-time conversations with support reps. We’re here to help you do what you already do so well!

Equip yourself with a solution built to deliver during these trying times, at a cost that is easy-on-the-pocket.

Request for the Media Solution Demo Today!

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