Why choose Freshworks + MSB Docs
The intergration for MSB Docs with Freshdesk allows users to optimize the entire document life cycle: from preparing to signing, enacting and managing. Agents can perform all document-related processes anywhere, anytime, from any device. With Freshdesk, users can easily integrate with the existing ERP systems to optimize document processing. Tickets can be generated quickly with smart invoices and faster SLA/approval requests. All in just a few clicks!
Key benefits of this integration include:
Manage and assign the right tickets to the right agents as it gets generated and reduce resolution times by quickly assigning and sending documents whenever a change request is made.
Agents can use smart templates and set up the right workflows that perform multiple actions such as sending out documents for signing, speeding up the onboarding process, and other document related functions.
Smart Invoice Signing
The integration makes it easy to authenticate a signer's ID through by setting up a single sign on (SSO) to process invoices in a quick and secure manner. This holds true for multiple identity verification mechanisms.