if you are a legitimate business with a website and wish to apply to become a partner, pease fill out this Freshworks Partner Program Registration Form
Our onboarding team will review your application and reach out to you
To become a partner, complete the Freshworks Partner Program Registration Form. Please include as much detail as possible before submitting. Our onboarding team will review your application and reach out to you.
Yes, upon approval each Partner must sign a partnership agreement in order to officially join the Freshworks Partner Program.
No, Freshworks does not levy a membership charge on its partners.
Yes, we have a Freshdesk affiliate program for partners who wish to refer customers for Freshdesk. You can sign up for the affiliate program here.
Lead registration is mandatory to easily qualify and approve leads, and manage deals. It also helps channel managers to track partner progress throughout the deal and evaluate performance internally at Freshworks. The link for lead registration is shared with the partner after sign up. Once the lead is registered, partner can view, update, and track lead status via the partner portal.
Partners must register all leads on the partner portal, and detailed instructions are sent to the partner as part of our onboarding kit. Please note that access to the partner portal is shared by our onboarding team.
A lead is assigned to a partner for a period of 90 days. However, please note that an outbound lead can only be registered under the partner’s name after approval from the channel manager.
Organizations that have previously sold or are currently selling technology products, preferably in the cloud space, and understand the economics of selling cloud products are best suited to become Freshworks Partners.
We offer three kinds of partnerships—reseller, solution and affiliate partnership. Our reseller partnership provides opportunities to partners to sell our products, and through our Developer program partners can grow their business via product implementation and customisation, along with building high-value and high-quality integrations and third party apps.
There are 3 tiers in the reseller program
To know more about each tier, please click here.
Partners can advance from one tier to another based on performance with respect to sales, marketing, and other initiatives. For more details on how to move to the next tier, click here.
Revenue is a crucial part of assessing reseller partner performance, however, other initiatives, such as outbound lead generation, development of marketing references such as case studies are also taken into consideration while assessing partner tier.
Freshworks offers resources that you can easily access, including video tutorials, presentations, and other course materials to understand our product(s) better after you sign up as a partner.
In order to get listed in the Freshworks Partner directory, the partner must move to a higher tier i.e. become an authorised or preferred partner.
No, you are not required to sign up separately for each country.Sign up once and your channel manager(s) will discuss the regions with you.
Partner commissions are processed quarterly and paid at the start of the next quarter.
In case you have any questions about partner commissions, please write to email@example.com
Payments are processed via paypal or bank transfer after receiving the following details
Got questions about Freshworks Partner Programs? Drop us a line at firstname.lastname@example.org