Add revenue channels to your business, earn recurring commissions and grow in a partnership that is built to delight.
Freshworks suite of products empowers you to drive more personalized and unified solutions for businesses, helping make delight easy for customers and employees
Freshworks System Integrators are experts who help businesses drive their digital evolution. They have a strong presence across the world and come with years of success in implementing and delivering solutions.
Become a System Integrator with Freshworks to co-create solutions that accelerate digital transformations and future-proof businesses.
“I have been associated with Freshworks for the last 2 years. It’s always been a great experience to partner with an organization where the brand speaks for itself. The support that we have received has always been open and transparent. The focus and commitment of Freshworks’ partnerships team continues to impress us.”
Let’s unite to delight
Join a global community of solution partners who amplify sales, leverage industry knowledge, and accelerate their growth with Freshworks products.
Become a partner
Looking for a solution partner?
Talk to the specialists and get all the help you need. Our partners, present around the globe, will provide you with solutions that are fast and easy to use.
Find a solution partnerIf you are a legitimate business with a website and wish to apply to become a partner, please fill out this Freshworks Partner Program Sign Form.
Our onboarding team will review your application and reach out to you.
Every Freshworks Partner is required to agree to the terms and conditions of the program. Registered, Authorized and Prefered Partners are required to officially sign the partnership agreement with Freshworks Inc. An Implementation Solutions Partner is required to sign the SI Framework Agreement, as well as to additional documents based on the services that the partner will be providing.
No, Freshworks does not levy a membership charge on its partners.
The Freshworks Terms of Service can be found here.
]The Business Partner Standards of Conduct can be found here.
Yes, we have an Affiliate Program for partners who wish to refer customers. You can sign up for the Affiliate Program.
The demo account is free. However, if the partner wants to use it for their own company they can purchase it at a discounted rate.
Organizations that provide services such as consulting, sales, implementation, or support, preferably in the cloud space, and understand the economics of selling cloud products, are best suited to become Freshworks partners.
Partners advance from one tier to another based on their performance in sales, marketing, and other initiatives.
You can attend the basic and advanced product training sessions to learn about our products. You can also take a look at video tutorials, presentations, and other course materials to understand our product(s) better.
If you are a Freshworks Preferred Solution Partner or an Authorized Solution Partner, you will automatically be listed in the Freshworks Partner Directory.
No, you are not required to sign up separately for each country.
Sign up once and your onboarding manager(s) will discuss the regions with you.
Lead registration is mandatory to easily qualify and approve leads, and manage deals. It also helps your onboarding manager track partner progress throughout the deal and evaluates performance internally at Freshworks.
You can register a lead through our prescribed PRM tool and the lead created will be assigned to you.
A lead is assigned to a partner for a period of 45 days. However, please note that an outbound lead can only be registered under the partner’s name after approval from the channel manager.
Marketing material will be shared with you at the time of onboarding. Partners in other advanced tiers are given access to different marketing materials that their onboarding manager will share with them.
Please note that discounts can be offered to prospects only after approval from your onboarding manager/channel manager.
The enablement period lasts 1-2 months for basic and advanced product training and certifications. These certifications are foundational and are required for all resources. There are also role-specific sales, implementation, and developer training and certification.
Yes. Please contact your onboarding manager who will share the necessary resources with you.
Marketing support for partners varies according to the tiers partners are currently at and changes as they grow. It may include access to logos, competitor battle cards, brochures, campaign templates, market development funds, etc.
Yes. We provide Expert designated product certifications for our Freshworks suite of products.
Freshworks provides technical and marketing support for all partner tiers. However, Freshworks expects the partner to provide L1 support for their customers and will help out wherever necessary.
To sign up for our Partner Program, please complete this form.
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