Features 

Freshmarketer

FREE

$0

/month

billed annually

$0

/month

billed monthly

FREE

€0

/month

billed annually

€0

/month

billed monthly

FREE

£0

/month

billed annually

£0

/month

billed monthly

FREE

₹0

/month

billed annually
₹0

/month

billed monthly

FREE

A$0

/month

billed annually

A$0

/month

billed monthly

GROWTH

$19

/month

billed annually

$23

/month

billed monthly

GROWTH

€19

/month

billed annually

€23

/month

billed monthly

GROWTH

£15

/month

billed annually

£20

/month

billed monthly

GROWTH

₹1,299

/month

billed annually

₹1,599

/month

billed monthly

GROWTH

A$29

/month

billed annually

A$35

/month

billed monthly

PRO

$149

/month

billed annually

$179

/month

billed monthly

PRO

€149

/month

billed annually

€179

/month

billed monthly

PRO

£119

/month

billed annually

£143

/month

billed monthly

PRO

₹10,499

/month

billed annually

₹12,599

/month

billed monthly

PRO

A$199

/month

billed annually

A$239

/month

billed monthly

ENTERPRISE

$299

/month

billed annually

$359

/month

billed monthly

ENTERPRISE

€299

/month

billed annually

€359

/month

billed monthly

ENTERPRISE

£239

/month

billed annually

£287

/month

billed monthly

ENTERPRISE

₹20,999

/month

billed annually

₹25,199

/month

billed monthly

ENTERPRISE

A$399

/month

billed annually

A$479

/month

billed monthly

CONTACT AND ACCOUNT MANAGEMENT
Marketing Contacts
100
2,000
5,000
10,000
Contact Management
Account Management
Contact Lifecycle Stages
Marketing Lists
Activity Timeline
Basic Segmentation
Behavioral Segmentation
Offline Events
Auto Profile Enrichment
CRM CUSTOMIZATION
Rename Modules
Custom Fields: Basic Limits
Record Tags
Custom Fields: Advanced (Formula Fields, Lookup Fields)
Email Template Tags
Advanced CRM Customization
EMAIL MARKETING CAMPAIGNS
Marketing Email Templates
20
100
500
Marketing Email Limits
200
5x
10x
20x
Marketing Subscription Center
4
5
25
50
Marketing Transactional Emails
Marketing Reply Tracking
Timezone-based Delivery
MARKETING EMAIL DELIVERABILITY
Custom Domains for Marketing Emails
1
10
25
MARKETING JOURNEY BUILDER
Webhooks
Basic
Advanced
Advanced
Active Marketing Journeys
5
20
100
Live Tracking
Journey Templates
Journey Emails
Internal Notification
Split Traffic
Sales Blocks in Journeys
LANDING PAGES
Drag-and-drop builder
Customizable templates
Photo library
Landing pages
5
10
25
Desktop and Mobile responsive
Domain
DATA ADMINISTRATION
Data Import and Export
Recycle Bin
CHAT
Chat Widget
Topics
Mobile SDKs
Chat Assignment Rules
Canned Response
Private Notes
FAQs
Chat Auto-resolve Rules
IntelliAssign
Chat Campaigns
OTHER MESSAGING CHANNELS
SMS Integration
Facebook Messenger Integration
WhatsApp Integration
Apple Business Chat Integration
FREDDY AI INSIGHTS
Predictive Contact Scoring
Lead Gen Bot
Smart Matches (Deduplication)
Answer Bot
WEBSITE INTEGRATION
Classic Forms
Smart Forms
Website Tracking
DATA SECURITY AND GOVERNANCE
Record Scope
Role-based Access
US, EU, IN, ANZ Data Centers
User Hierarchy
Custom Roles
50
100
Field-level Permissions
REPORTS AND DASHBOARDS
Default Reports
Custom Reports
Advanced Metrics
INTEGRATIONS
API Access
1000/account/hr
2000/account/hr
5000/account/hr
Freshworks Marketplace
SUPPORT
24x5 Support
Dedicated Account Manager
ADD-ONS
Dedicated IP Address
$199 per month