WEBINAR SERIES

Industry insights: Case studies of uncomplicating ITSM

41% faster first responses. 65% ticket deflection. And 76% faster resolutions. Join us to see how AI-powered Freshservice helped teams make these outstanding gains. 

Date: First Wednesday of each month | Time: 11:00 a.m. Pacific time

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Industry-specific webinar sessions

How will complexity-cutting, AI-powered Freshservice accelerate your business? Hear about hours saved and KPI’s exceeded with AI, and relevant case study results in these industry-specific sessions.

October 1, 2025

Financial Services

Learn how Creditsafe self-implemented AI-powered ITSM across 25 global offices—in just eight weeks.

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November 5, 2025

Business Services

See how Qualfon streamlined workflows and elevated service delivery for 16,000 employees with AI-powered ITSM.

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December 4, 2025

Retail

See how global giant Carrefour unified 15 helpdesks to empower 350+ agents with Freshservice.

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January 7, 2026

Healthcare

Supernus Pharma and Salinas Valley Health deliver efficient, secure, and patient-centric care with Freshservice.

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February 4, 2026

Manufacturing

HOLT CAT, Coherent, and TaylorMade transform operations with end-to-end, AI-enhanced service management.

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Featured speaker

Payal Patel oversees the North America and Latin America solutions engineering teams that provide innovative solutions for Freshworks customers.

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