Reimagine AI. Redefine experiences.
Join us for Freshworks Refresh 2024: São Paulo—our flagship annual event series—to uncover innovative ways you can use AI to deliver exceptional customer and employee experiences.
Date: September 4, 2024
Time: 9 AM
Location: Renaissance São Paulo Hotel
[Session Full]
Top reasons to attend Refresh: São Paulo
Discover the latest Freshworks products enhanced with generative AI. From our opening keynote to the CX and IT breakouts, Refresh: São Paulo will show how you can reimagine everything you do in a day: cut customer wait times, eliminate repetitive work, and make the right decisions faster.
Refresh 2024: São Paulo—better employee and customer experiences, powered by gen AI
At Freshworks Refresh 2024, we’ll explore how AI can reshape customer service, enhance employee experience, and optimize IT operations. With dynamic keynotes, insightful panel discussions, and expert presentations, Refresh 2024 will inspire you with new ways to delight customers and employees.
| Time | Agenda |
|---|---|
8:00 - 9:00 am | Arrivals & Registration |
9:00 - 9:30 am | Welcome & Opening |
9:30 - 9:45 am | Break |
9:45 - 10:30 am | Keynote - State of the Industry: How Generative AI is transforming customer service and support
|
10:30 - 11:15 am | Transforming Customer and Employee Experiences with Freddy AI. Today. |
11:15 - 11:30 am | Break |
11:30 - 12:15 pm | Freshworks Customer panel |
12:15 - 12:30 pm | Customer Excellence Recognition |
12:30 - 2:00 pm | Lunch and Networking |
Refresh 2024
Registration is now closed.