The Freshworks Experience | Dubai

Get ready for hypergrowth

A game-changing milestone in Freshworks’ journey and commitment to the Middle East market: Our new data center launch.

Date: June 26, 2024

Time: 10 a.m.

Location: Armani Hotel, Burj Khalifa

Why attend

Education: Witness the big reveal

Join us as we launch our new cutting-edge AWS data center in Dubai!

Dive into Freshworks’ latest generative AI capabilities and learn how the new data center will benefit your business.

Inspiration: Freshworks AI showcase, by our founder

Catch Executive Chairman Girish Mathrubootham live on stage as he showcases the latest innovations in Freshworks’ customer- and employee-service solutions. Discover how our AI-powered solutions can help you uplevel your business.

Connection: Meet with the leaders in town

Forge relationships with customer service and IT leaders and gain unparalleled access to Freshworks’ executive team. Join the who’s who in town to catch the latest buzz in employee and customer service tech.

The Freshworks Experience—Dubai

Agenda

Topic
10 a.m.: Arrivals & registration
10:45 a.m.: Welcome by Sandie Overtveld - SVP of Asia-Pacific/Japan and Middle East/Africa, Freshworks
10:55 a.m.: Keynote by Freshworks Founder and Executive Chairman Girish Mathrubootham—How generative AI is transforming customer service and support
11:15 a.m.: Customer Spotlight on Employee Experience by Chalhoub Group Customer Spotlight on Customer Service by Landmark Group
11:45 a.m.: Refreshment break
12:00 p.m.: Panel Discussion by industry leaders—The new standard of AI-powered experiences driving productivity and efficiency. Speakers: Executives from Aramex, Chalhoub Group, MAGRABi, and Commercial Bank of Dubai
12:45 p.m.: Closing remarks
1:00 p.m.: Lunch and networking