Best IT asset management software of 2025

An IT asset management (ITAM) system provides organizations with powerful tools to manage technology resources from procurement through retirement. With ITAM software, businesses can validate that assets deliver appropriate returns on investment, ensure regulatory compliance, and verify that resources operate at peak efficiency throughout their lifecycle.

Modern IT environments are increasingly complex, with assets distributed across on-premises infrastructure, remote locations, and multi-cloud environments. Managing these diverse resources effectively requires specialized solutions that provide comprehensive visibility, automation, and strategic insights.

In this guide, we explore the world of ITAM software, examining its importance and the numerous benefits it offers and highlighting the top 10 IT asset management software platforms shaping how businesses manage their technological resources.

Benefits of IT asset management software

The specific advantages gained from IT asset management tools depend on your organization's unique needs and implementation strategy. Companies facing security vulnerabilities may value enhanced data protection features, while those struggling with resource allocation might prioritize advanced asset tracking capabilities.

Enhanced operational efficiency

• Centralized asset tracking: Provides a unified view of all IT assets, reducing redundancy and enabling better resource allocation

• Optimized procurement: Streamlines purchasing by identifying when and which assets are needed, avoiding unnecessary acquisitions

• Reduced downtime: Monitors asset health, enabling proactive maintenance to prevent disruptions in critical operations

• Compliance management: Ensures all assets meet regulatory requirements, reducing the risk of non-compliance penalties

Cost optimization and savings

• Asset lifecycle optimization: Tracks assets from acquisition to disposal, ensuring assets reach their full potential before replacement

• Prevent overbuying: Provides visibility into current assets, preventing unnecessary hardware or software purchases

• Reduced licensing costs: Tracks software license usage, ensuring compliance while avoiding over-purchasing or underutilization penalties

• Minimized maintenance costs: Schedules timely maintenance based on performance monitoring, reducing expensive repairs and replacements

Risk management and security

• Data security: Tracks devices containing sensitive information, ensuring proper handling, encryption, and disposal to reduce data breach risks

• License and patch management: Monitors software licenses and ensures timely updates, mitigating vulnerabilities from outdated software

• Geolocation and remote locking: Monitors physical location of assets and enables remote locking or wiping of stolen devices to protect sensitive data

• Asset retirement procedures: Ensures secure disposal of assets through proper decommissioning, preventing data leaks from retired devices

Improved strategic planning

• Forecasting future needs: Analyzes asset lifecycle data to predict hardware and software requirements, ensuring efficient resource allocation

• Budget optimization: Helps plan IT budgets by tracking asset costs, maintenance, and replacement schedules for accurate financial forecasting

• Technology roadmap alignment: Aligns asset acquisition and lifecycle management with the company's overall technology strategy and business objectives

• Scalability support: Tracks asset usage patterns to plan for growth without over-investing in unnecessary resources

Enhanced lifecycle management

• Efficient deployment: Streamlines the process of deploying assets to the right departments or users, minimizing delays

• Asset utilization monitoring: Analyzes how assets are used, identifying underutilized resources that can be repurposed or retired

• Automated warranty and support tracking: Maintains records of warranties and support agreements, enabling timely claims and avoiding unexpected costs

• Planned refresh cycles: Uses lifecycle data to plan asset refresh or upgrade cycles, preventing obsolescence and keeping IT environments current

How to choose an IT asset management software

When evaluating potential ITAM software providers, first assess your existing infrastructure and identify your most pressing pain points. Then, ensure potential vendors offer functionalities that address these specific needs.

Step 1: Assess your IT infrastructure needs

Begin by cataloging all existing hardware and software assets, including servers, workstations, network devices, and licenses. Identify gaps or inefficiencies in your current asset management processes, such as manual tracking, outdated records, or limited visibility into asset utilization.

Understanding your IT infrastructure's scope will help determine the specific capabilities required from your ITAM software.

Step 2: Evaluate software features and capabilities

Once you've assessed your needs, identify vendors offering features that align with these requirements. Prioritize tools like automated discovery and inventory management that ensure real-time tracking and accurate documentation of all IT assets.

Consider comprehensive lifecycle management capabilities, including maintenance scheduling and warranty tracking, to maximize asset value throughout their useful life.

Step 3: Consider user-friendliness and support

The ITAM platform's interface should be intuitive and user-friendly, allowing your team to perform tasks efficiently without extensive training. Conduct trials or demos to assess how easily your team can access key features and perform common tasks like asset tracking and reporting.

Seek providers offering comprehensive support services, including technical assistance, troubleshooting, and regular software updates. Verify that vendor response times and availability for critical issues align with your requirements.

Step 4: Review scalability and flexibility

Evaluate the software's ability to scale across your entire IT infrastructure. Consider factors such as maximum manageable assets, performance under increased workload, and compatibility with diverse technical environments.

Determine whether the software can be customized to align with your unique asset management processes. Look for integration capabilities with other IT tools, such as help desk solutions, security platforms, and cloud management systems.

Step 5: Analyze cost and return on investment

Evaluate the total cost of ownership (TCO), including initial licensing fees, implementation costs, and ongoing maintenance. Compare pricing models, such as subscription-based versus perpetual licenses, to determine which best suits your financial strategy.

Calculate potential cost savings from improved efficiency, reduced asset downtime, and minimized compliance penalties. Consider intangible benefits, such as enhanced data accuracy, improved decision-making, and better alignment of IT investments with business goals.

Step 6: Check compliance and security features

Look for capabilities that facilitate adherence to standards such as GDPR, HIPAA, and SOX, including license tracking, IT audit management, and data privacy protections. Ensure the software provides robust reporting and auditing functionalities to demonstrate regulatory compliance.

Assess security measures like encryption for sensitive information, role-based access controls, and secure APIs for integration with other systems. Evaluate vendors' commitment to data security, including industry certifications and their track record of handling security incidents.

Top 10 IT asset management software in 2025

1. Freshservice

Freshservice is a comprehensive ITSM solution with powerful IT asset management capabilities that seamlessly integrates with service management processes. The platform offers end-to-end visibility and control over assets across on-premises to cloud environments throughout their lifecycle, helping organizations optimize resource utilization and enhance service delivery.

Key features

• Advanced automated discovery and dependency mapping: The most comprehensive discovery and dependency mapping solution available, providing continuous, real-time visibility across on-premise, cloud, and hybrid environments

• Asset normalization: Creates a unified view of all assets across multiple systems, offices, and clouds, integrating with existing inventory systems for a single-pane view

• Integrated CMDB: Maintains a comprehensive repository of assets and their relationships, enhancing incident, problem, and change management by providing accurate and up-to-date configuration data.

• SaaS management: Provides a 360-degree view of SaaS applications with insight-driven actions to optimize usage and prevent siloed subscriptions

• Contract management: Maintains unified records of all vendor contracts, tracks spending, optimizes software license usage, and sets reminders for renewals and expirations

Pros

• Comprehensive discovery and dependency mapping: Industry-leading discovery capabilities automatically identify assets and map relationships across hybrid environments, providing unprecedented visibility into your IT ecosystem.

• Seamless ITSM integration: ITAM capabilities integrate natively with ITSM and ITOM processes, enhancing incident, problem, and change management through accurate asset data.

• Near real-time asset tracking: Continuously tracks assets with agent or agentless discovery, including off-network assets, for complete visibility.

• Mobile capabilities: Robust mobile app allows teams to monitor non-pingable assets while working remotely.

• Unified service delivery: Asset information forms the backbone of service delivery, enabling one-click request fulfillment and streamlined procurement.

Why clients rave about Freshservice

Freshservice excels in IT asset management, helping organizations optimize usage, track efficiency, and understand interdependencies between assets. The platform's versatility allows users to address unique challenges while strengthening overall asset management practices.

Freshservice offers Advanced ITAM, powered by Device42, to deliver an advanced asset discovery and dependency mapping solution. This strategic relationship provides organizations with powerful capabilities for full-spectrum discovery and CMDB enrichment. 

A satisfied G2 reviewer praises Freshservice's comprehensive capabilities: "Freshservice is the best tool for an IT department talking about ticketing, asset and alerts management. The best thing about it is its flow management and automatization of tickets and alerts. Also, its asset management works wonderfully; you can have all of your IT inventory in one system and with any incident or service request people raise, you can associate the asset and have better control over how many incidents that asset had."

2. ServiceNow

ServiceNow is a cloud-based platform for automating enterprise workflows. This AI-driven software specializes in IT service management (ITSM), IT operations management (ITOM), IT asset management, and more.

Key features

• Extensive workflow automation: Expedites digital workflows at enterprise scale, building complex workflows with no-code playbooks

• Single data models: Eliminates manual data inputs, redundancy, and siloed tasks

• Generative AI-powered insights: Provides real-time analytics on asset management practices to refine strategies

Pros

• Versatility: Offers software asset management, hardware asset management, SaaS license management, and cloud cost management

• Risk management: Quickly identifies technology risks such as tech debt, shadow IT, vulnerabilities, and license compliance

• Security features: Secure APIs, built-in audit trails, single sign-on (SSO), and multi-factor authentication (MFA)

Cons

• ServiceNow does not provide built-in Data Center Infrastructure Management (DCIM) capabilities

• Built specifically for processes and flows: Requires integration with other systems for comprehensive ITSM, CRM, or ERP features

• Non-intuitive interface: Can slow workflows and create usability challenges

• Limited reporting: User reviews indicate that reporting tools need improvement

Price

Contact ServiceNow directly for custom pricing.

3. SolarWinds

SolarWinds is a unified monitoring, observability, and service management platform offering various tools for system management, network management, database management, and more.

Key features

• Full lifecycle management: Tracks hardware, software, licenses, contracts, and more throughout their entire lifecycle

• Real-time visual dashboards: Delivers clear, actionable insights

• Change documentation: Meticulously documents asset changes and integrates them into change management processes

Pros

• Service desk integration: Links assets directly to tickets and incidents, improving troubleshooting and resolution times

• Sophisticated discovery: Offers comprehensive visibility into full inventory and asset lifecycles

• Centralized platform: Consolidates asset costs, usage statistics, and performance metrics

Cons

• Frequent updates: Can interrupt workflows, steepen learning curves, and complicate training

• Limited reporting: Reporting and analytics tools lack robustness and customization options

• Resource-intensive: Many products require extensive hardware resources to run effectively

Price

Contact SolarWinds directly for custom pricing.

4. Zluri

Zluri is a comprehensive SaaS operations management platform enabling IT teams to discover, manage, and secure multiple SaaS applications from a consolidated dashboard.

Key features

• Powerful discovery engine: Reveals every app in a business's SaaS landscape

• Risk management tools: Track app-specific threat scores, third-party data sharing, and security events

• 800+ integrations: Out-of-the-box secure integrations with existing IT tools

Pros

• 360-degree visibility: Monitors access, user activity, licenses, and spending for all applications

• License optimization: Identifies and reclaims unused or underused licenses

• Centralized management: Consolidates SaaS contracts, vendors, and spending information

Cons

• Tiered integrations: Many popular integrations require the top-tier Enterprise package

• Complex interface: Feature abundance creates usability challenges for some users

• Limited automation: Lacks common automation features found in similar solutions

Price

Contact Zluri directly for custom pricing.

5. Reftab

Reftab is an easy-to-use asset management platform excelling at fixed asset management. Users can leverage reservations to track assets, licenses, and accessories while scanning asset tags with a mobile app.

Key features

• Asset depreciation: Tracks depreciation using straight-line or double declining balance methods

• Custody verification: Periodically contacts users to verify possession and working condition of equipment

• Conditional routing: Automates task distribution based on predetermined conditions

Pros

• Equipment loans and reservations: Easily manages equipment loans, showing location, borrower, and inventory levels

• Email-based approvals: View and respond to equipment requests directly from email

• Automated asset creation: Creates assets from approvals before physical arrival

Cons

• Simplistic design: Great for small teams, but may be insufficient for large organizations

• Inconsistent interfaces: Desktop and mobile versions differ significantly

• Limited search: Makes locating specific assets difficult

Price

Starter plan begins at $31.25 per month; contact Reftab directly for pricing on 3,000+ assets.

6. Spiceworks

Spiceworks is a cloud-based help desk and network monitoring solution for IT professionals, managing client tickets, tracking agent performance, and monitoring resource allocation.

Key features

• Real-time system alerts: Email notifications for unreachable assets and expiry dates

• Network inventory tracking: Access purchasing records and assign devices to users

• Customizable reporting: Insights into labor data, tickets, and integrations

Pros

• Free service: All features available at no cost

• Unlimited scale: No limits on assets, devices, or users

• Upgrade alerts: Notifications when software or hardware needs replacement

Cons

• Ad-supported: Revenue generated through advertisements, cluttering the interface

• IT-focused: Requires additional purchases for comprehensive asset management

• IP address scanning: Less accurate than GPS-based asset tracking

Price

All packages are free of charge.

7. ManageEngine

ManageEngine offers an integrated suite for network, system, application, and datacenter monitoring. Its Asset Explorer software is a web-based ITAM solution for monitoring network assets throughout their lifecycle.

Key features

• Auto-discovery: Identifies all hardware and software inventory across networks

• Robust CMDB: Detailed overview of all configuration items and their relationships

• Software compliance tools: Easy-to-understand charts for license compliance monitoring

Pros

• Flexible asset grouping: Static and dynamic groups based on custom criteria

• Network range scans: Discovers and tracks IP devices like routers and printers

• Product type management: Create custom product types with vendor details

Cons

• Costly add-ons: Remote access features significantly increase the total cost

• Complex implementation: Onboarding can be time-consuming

• IT-centric approach: Additional software needed for non-technical assets

Price

Contact ManageEngine directly for custom pricing.

8. Asset Panda

Asset Panda is a flexible asset tracking and management platform that adapts to users' unique needs, scaling from 250 to 100,000+ assets.

Key features

• Asset kitting: Bundles equipment for rapid multi-asset actions

• Full lifecycle histories: Enhances reporting, visibility, and forecasting

• Compliance tracking: Leverages histories to ensure adherence to requirements

Pros

• Real-time tracking: Monitors status, location, and condition of assets

• Custom deployment actions: Ensures all parties are informed during asset movements

• Mobile ticket submission: Submit tickets and work orders from desktop or mobile app

Cons

• No accounting integration: Limits financial management capabilities

• Performance issues: Long load times and freezing with high volumes

• Dashboard limitations: Some relevant metrics and analytics are missing

Price

Contact Asset Panda directly for custom pricing.

9. Pulseway

Pulseway is an IT management solution for monitoring and controlling systems and servers remotely, primarily used as a remote monitoring and management (RMM) tool.

Key features

• Powerful automation: Combines workflow technology with intuitive UI for auto-remediation

• Patch management: Automates OS and third-party application patches

• Advanced reporting: 28 customizable report templates

Pros

• Versatile application: Suitable for MSPs and internal IT teams

• Strong integrations: Works with ConnectWise, Autotask, Zendesk, and more

• Customizable alerts: Quickly identifies problems with built-in resolution scripts

Cons

• Network dependency: Managed assets must be networked

• Expensive scaling: Costly for organizations with many assets

• Complex advanced features: Difficult learning curve for scripting and automation

Price

Starts at $44 per month for up to 20 devices; contact Pulseway for pricing on 5,000+ devices.

10. Asset Sonar

AssetSonar is a cloud-based ITAM solution for organizing, tracking, and reporting on resources across multiple locations, monitoring assets throughout their lifecycles.

Key features

• Robust CMDB: 360-degree visibility into IT asset dependencies

• Scan-based audits: Improves transparency and accountability

• Network discovery: Identifies network devices and creates accurate inventory databases

Pros

• Comprehensive management: Oversees physical items and cloud-based software

• Unified solution: Combines asset, inventory, and user management

• Service tracking: Creates service tickets, sets maintenance alerts, and tracks history

Cons

• Verification limitations: Signature systems lack important details

• Non-intuitive interface: Redundant navigation required for some features

• Limited notifications: Few alerts for low inventory levels

Price

Begins at $69.99 per month for up to 100 devices; contact Asset Sonar for pricing on 3,900+ devices.

Key features of IT asset management software

ITAM solutions offer versatility for various business initiatives, enhancing asset tracking, inventory management, compliance, and more from a unified platform. Freshservice provides comprehensive ITAM tools designed to optimize technical resources. Core capabilities include:

• Asset normalization: Creates a unified view of assets across multiple systems, offices, and clouds, integrating with existing inventory systems for a complete overview

• Asset lifecycle management: Tracks purchase orders, initializes assets, and maintains centralized records from procurement through retirement

• Automated discovery: Continuously discovers and tracks assets using agentless methods, integrating with a variety of protocols and tools to capture physical, virtual, cloud, and networked resources, including some off-network assets for comprehensive visibility.

• Integrated CMDB: Maintains a comprehensive repository of all organizational assets with detailed visibility into their relationships, helping identify critical assets and link them to incidents, requests, problems, changes, or projects

• SaaS management: Provides complete visibility into SaaS applications and optimizes usage with data-driven insights, preventing siloed subscriptions through unified discovery and usage tracking

• Contract management: Centralizes records of vendor contracts, tracks spending, optimizes license usage, and sets renewal reminders

• Data Center Infrastructure Management (DCIM): Manages physical infrastructure components like power, cooling, and space in data centers to optimize performance and reduce costs

• IP Address Management (IPAM): Centralized management of IP addresses with tracking, assignment capabilities, and subnet management to prevent conflicts and improve network reliability

Real-world application example

Consider a mid-sized software development company experiencing rapid growth, making manual tracking of laptops, servers, and software licenses increasingly difficult.

With automated discovery, the ITAM solution continuously scans the network to identify and catalog all connected devices, software installations, and hardware configurations. When a new employee joins and receives a company laptop, the system automatically detects the device, records its specifications, and associates it with the employee's profile.

The software also inventories installed applications and cross-references them with existing licenses to ensure compliance. This enables the company to monitor asset usage, plan upgrades strategically, and avoid license overages—all while reducing manual effort and ensuring assets remain optimized and properly accounted for.

Enhance your IT asset management capabilities with Freshservice

Freshservice is the market's leading ITSM platform, offering powerful tools to successfully manage your technical assets. Its comprehensive ITAM capabilities include:

• The most comprehensive discovery and dependency mapping solution available

• Asset normalization and lifecycle management

• Automated discovery with agent and agentless options

• Integrated CMDB for complete visibility

• SaaS and contract management

• Advanced reporting and analytics

Freshservice's ITAM capabilities empower organizations to manage and optimize IT assets across their entire environment, ensuring peak efficiency and maximum value delivery. Try it free today and experience the transformative power of Freshservice's asset management features.