Freddy AI for CX
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Try Freshmarketer. Simple, easy-to-use and powerful conversion optimization suite for your websites
Your CRO platform needs to be as advanced as your web application. With traditional platforms like Crazy Egg, you can only analyze your website visitors using heatmaps or session recordings. Whereas with Freshmarketer, you have a wide range of features for visitor analysis, website optimization, visitor engagement, personalizing website experiences and, much more!
Why limit conversion optimization to just your marketing efforts? Apart from integrating with your analytics and regular CMS tools, introduce CRO to your support and sales function by joining forces with Freshworks products. Freshmarketer helps you engage your customers better with Freshchat, bring more context to your support tickets in Freshdesk and accelerate your sales process in Freshsales.
Crazyegg disappoints its users with a weak support system. You can reach their support personnel only through email since they do not offer phone and chat support channels. On the bright side, when you sign-up for Freshmarketer you can reach our support team via phone, chat or email. With our in-house CRO experts, get guidance on solving all your conversion queries, at zero-cost, irrespective of your plan.
Although Crazy Egg offers a generous trial period, you would have to submit valid credit card credentials to activate the 'free' trial period. However, Freshmarketer lets you test the product thoroughly before you decide to be a paid customer.
A major deal-breaker for Crazy Egg is that the plans come with restrictions on the monthly page views, user session recordings and the number of websites you can use it on. Freshmarketer’s paid plan unlocks an unlimited number of experiments to be performed and track page views at bulk! The significant Freshmarketer advantage being, you get billed only for the monthly active visitors on your website.
Not convinced? See it to believe it.
With Freshmarketer’s heatmaps, gain more visibility into your visitors’ interaction with your web pages. Track scrolls and clicks on your web pages including your dynamic elements like sliders, dropdowns and get accurate heatmaps in real time.
It can be overwhelming to look at numerous session recordings and arrive at meaningful interpretations. With powerful segmentation capabilities, you can target and record sessions for a particular audience segment. Freshmarketer’s session replay is built with advanced filters that let you filter visitor sessions based on many factors like traffic, devices, browsers, web pages and more.
Freshmarketer’s robust A/B testing feature facilitates easy creation of your variation pages, setting goals and achieving statistical significance for your experiments. You can also import your goals from Google Analytics, create targeted tests and view heatmaps of your original and variation pages.
CRAZY EGG BASIC
CRAZY EGG STANDARD
CRAZY EGG PLUS
CRAZY EGG ENTERPRISE
Starts at $99/month
Tracked page views
Starts from 350,000/month
No of websites permitted
No of Session recordings
Based on total visits per month
Based on total unique visitors per month
“Freshworks CRM(previously Freshmarketer) and the Freshworks suite has allowed Knose to match an arguable leapfrog the incumbent’s customer engagement. Freshworks CRM (previously Freshmarketer) has made it easy to add customer engagement communications and push tasks to Freshdesk for our customer service team as we plan them. Where we haven’t been able to work out how to implement a process the Freshworks CRM's (previously Freshmarketer) customer success team has been very responsive and helpful.”
“Freshworks CRM(previously Freshmarketer) has been integral for the success of many of our campaigns. It’s enabled us to carry out extensive testing and gather insights very quickly, which we can then scale-up and roll out easily. It’s very adaptive – allowing us to divert traffic, start a/b testing and begin tracking engagement with minimal setup effort.”
“It’s a bang for your buck. You get the same feature set as that of other highly-priced CRO tools in the market. Freshworks CRM (previously Freshmarketer) is my all-in-one CRO hub.”
“I introduced it to the company I previously worked at after performing extensive research of all the tools out there. After my research, I quickly realized that Freshworks CRM (previously Freshmarketer) is the only non-enterprise level tool that offers not only advanced CRO and personalization features but also heatmapping, form analytics, and screen recording. At my previous company, we used to have Hotjar and VWO which we replaced by Freshmarketer and saved a significant amount of money whilst seriously increasing our capability. When I arrived at JLA, we were using Lucky Orange but we quickly switched to Freshworks CRM (previously Freshmarketer).”
“Our primary use-case that we wanted to be addressed by Freshworks CRM (previously Freshmarketer) was Personalization. But we were writing our own custom scripts to accomplish that. Eventually, we migrated to Freshmarketer and it worked like a charm. The product totally has our recommendation.”
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