Freddy AI for CX
Deliver effortless customer experiences with Freddy AI.
Go beyond an e-commerce CRM to capture and nurture leads with marketing automation workflows in Freshmarketer.
Drip is a globally renowned e-commerce CRM. The times are changing, and so are the industries’ use-cases. The search is on for a marketing automation tool that serves marketers impartially, irrespective of their industry.
Why should the e-commerce industry have all the fun? Freshmarketer ensures every business and market vertical is tended to and benefits equally from its wide range of features.
When you make a software investment, you don’t want to be investing extra effort and time in setting up and running a clunky software. The tool you pick you should be intuitive and user-friendly.
Time and again, new Drip users find it hard to use complex features without prior programming knowledge. Expect no less than a beginner-friendly experience with Freshmarketer!
With the evolution of marketing automation solutions, workflow automation builders have been advancing too. With Freshmarketer, it’s as simple as dragging and dropping the workflow’s building blocks onto your canvas. These building blocks come with various functionalities to fulfill a wide range of use cases.
Once you hit the Publish button, experience the “wow” moment with Freshmarketer’s live view. The live view comes in handy when you want to analyze your journey performance by viewing the number of active customers at every step of the journey. You could tweak the journeys at any time and also segment contacts based on their performance in these journeys.
If you have a large online presence, you would probably have to shell out more money on Drip. To put it simply, Drip is a pricey marketing automation tool that was made to serve the e-commerce industry.
With Drip, the pricing goes steep after a certain number of contacts. You won’t be experiencing this in Freshmarketer. We let you subscribe monthly/annually and offer pay as you go services. This makes Freshmarketer cost-effective for both- small and large businesses alike.
Drip doesn’t offer support via phone for any of their plans. We know how much you would appreciate some extra help, especially if you have just ventured into marketing automation. Not only are our support agents available 24/5 via phone, chat and email support, we also have dedicated marketing automation experts on our customer success team.
Feel free to hit us up with questions on our product, or your experiments. Your marketing’s on us!
Data as of July 2019.
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“Freshworks CRM(previously Freshmarketer) and the Freshworks suite has allowed Knose to match an arguable leapfrog the incumbent’s customer engagement. Freshworks CRM (previously Freshmarketer) has made it easy to add customer engagement communications and push tasks to Freshdesk for our customer service team as we plan them. Where we haven’t been able to work out how to implement a process the Freshworks CRM's (previously Freshmarketer) customer success team has been very responsive and helpful.”
“Freshworks CRM(previously Freshmarketer) has been integral for the success of many of our campaigns. It’s enabled us to carry out extensive testing and gather insights very quickly, which we can then scale-up and roll out easily. It’s very adaptive – allowing us to divert traffic, start a/b testing and begin tracking engagement with minimal setup effort.”
“It’s a bang for your buck. You get the same feature set as that of other highly-priced CRO tools in the market. Freshworks CRM (previously Freshmarketer) is my all-in-one CRO hub.”
“I introduced it to the company I previously worked at after performing extensive research of all the tools out there. After my research, I quickly realized that Freshworks CRM (previously Freshmarketer) is the only non-enterprise level tool that offers not only advanced CRO and personalization features but also heatmapping, form analytics, and screen recording. At my previous company, we used to have Hotjar and VWO which we replaced by Freshmarketer and saved a significant amount of money whilst seriously increasing our capability. When I arrived at JLA, we were using Lucky Orange but we quickly switched to Freshworks CRM (previously Freshmarketer).”
“Our primary use-case that we wanted to be addressed by Freshworks CRM (previously Freshmarketer) was Personalization. But we were writing our own custom scripts to accomplish that. Eventually, we migrated to Freshmarketer and it worked like a charm. The product totally has our recommendation.”
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