Trends, tactics, and tips for a full-rounded e-tail CX strategy. 

From a good SEO strategy for e-commerce websites to selecting the right order management software, businesses have a lot to consider while starting or growing an online retail business. In order to win customers and retain them amidst growing competition, businesses need to leverage clever marketing techniques, good platform or store designs, and efficient logistics and post-sales systems.

Technology is essential to these requirements, and implementing the right tools can bring a world of change to designing an operational model that surpasses customer expectations.

Check out our Bootcamp sessions where our expert panel (and partners!), Freshworks, Shopify, Paypal, and Parcelhub, deep dive into the essential requirements of building a successful e-commerce business. Powered with these insights, level up your CX game and provide delightful experiences at each stage of the customer journey.

Session 1

with Freshworks, Shopify, PayPal, Delighted and Lateshipment

Session 2

with Freshworks, Shopify, PayPal and Parcelhub