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The latest Freshworks company, product, and partner news.

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Press releases

June 30, 2025

Freshworks Launches Freshservice Journeys to Make Work Life Easier by Removing Frustration from Employee Experiences

Freshworks (NASDAQ: FRSH), today announced the general availability of Freshservice Journeys, a new AI-assisted capability within its IT and employee service management offering, designed to streamline complex employee processes across functions

June 18, 2025

Freshworks Names Ian Tickle as Chief of Global Field Operations

Freshworks Inc., (NASDAQ: FRSH) today announced the appointment of Ian Tickle as Chief of Global Field Operations (CGFO). Tickle, who has served in this capacity on an interim basis since April

June 11, 2025

Freshworks Advances its Agentic AI Platform To Uncomplicate Service Software For Companies Big and Small

Most AI-powered service tools stop at answering questions. Freddy now goes further by getting work done. At its flagship Refresh event, Freshworks (NASDAQ: FRSH) unveiled the next generation of its Freddy Agentic AI Platform

April 28, 2025

Freshworks Reports First Quarter 2025 Results

Freshworks Inc. (Nasdaq: FRSH), the provider of people-first AI service software, today announced financial results for its first quarter ended March 31, 2025.

In the news

June 20, 2025

Freshworks wants to provide more predictability for its partners

CRN

June 18, 2025

“We’ve Become An AI-first Company”: Freshworks CEO On Growth, $1 Bn Revenue Ambition & What’s Next

BW Business World

June 11, 2025

Freshworks Upgrades Its AI Platform With Abilities to Create AI Agents and More

Analytics India Magazine

June 10, 2025

The Business Value of Simplicity

Bloomberg

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