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Freshsales Among the Top 10 Best Free CRM Tools for Businesses

Ratings based on high user satisfaction scores

San Burno, California November 28, 2017

Freshworks, the leading provider of cloud-based business software, announced today that, Freshsales, their award-winning CRM software has been identified as one of the top 10 free CRM software on G2 Crowd. This is based on the product’s high levels of customer satisfaction and likeliness to recommend ratings from real G2 Crowd users.

Freshsales received an outstanding 4.7 out of 5 star average for user satisfaction for its free platform across its 201 user reviews, with 166 coming from startups and fast-growing businesses. Freshsales was named to the top free CRM list based on having one of the highest user reported satisfaction score.

"At Freshsales, we pride ourselves on providing our customers with an intuitive and feature-rich CRM that helps teams close the right deals, faster." said Srivatsan Venkatesan, Head of Product at Freshsales. "We're honored to have been named one of the leaders in such a competitive space. Our advantage has always been that we’re a CRM designed for sales teams—be it a 2-member team focused productivity or a 50-member team managing multiple pipelines or territories."

Highlights from the survey include the following:

  • Freshsales rated as one of the highest-rated CRM systems in both satisfaction and feature ratings.
  • A rating of 94 percent for Ease of Setup (category average: 82 percent), Quality of Support (category average: 85 percent), and Ease of Doing Business With (category average: 87 percent).

To qualify for the the best free CRM list, a product was required to offer a free option as well as have one of the ten highest user satisfaction scores. For more information, read the ten best free CRMs list on G2 Crowd.

About Freshsales

Freshsales is an intuitive, easy-to-use CRM for sales teams of all sizes. Freshsales CRM has a loyal user base of over 8000 customers from 100+ countries, in just over a year since launch. Features like AI-based lead scoring, built-in phone and email, visual sales pipeline, activity capture, workflows automations, and powerful reporting have helped businesses of all sizes scale and optimize their sales processes.

About Freshworks

Freshworks Inc. is the parent company behind the suite of products which includes Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, and Freshmarketer. The company’s suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. Founded in October 2010, Freshworks Inc. is backed by Accel, Tiger Global Management, CapitalG, and Sequoia Capital India. Freshworks has its HQ in San Bruno, California and global offices in India, UK, Australia, and Germany. The company's cloud-based suite of SaaS products is widely used by over 130,000 customers around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco.

Media Contact

Arvind Parthiban