Complimentary 1:1 sessions for fast and easy setup
Product adoption program, a 3-D approach for quick and easy implementation. Define. Deliver. Delight.
Book your complimentary session today.
The product adoption program has been leveraged by over 10,000 customers globally.
Quickly understand your goals and set the right expectations.
Guide you through a setup experience that's aligned with your goals.
Keep our brand promise of making setup delightful and easy!
“Liked the insightful sessions that enabled us to understand the power-packed functionalities available in the Freshdesk's dashboard. The product adoption team was very supportive and customized the sessions to suit the context of our business.”
“I like the overview that I got so much knowledge served over two 30 minute sessions that would have taken me hours to acquire the same knowledge reading.”
“This program helped us identify gaps around features we don't currently use. We didn't even know 90% of what was possible as we weren't even aware of these features.”
The product adoption program is available to any customer with a paid subscription for the covered products mentioned above.
The product adoption program is complimentary and designed to quickly get customers up and running with essential features. Premium onboarding packages provide a more hands-on, closer partnership with customer teams for more complex and advanced implementations.
Absolutely! Please write to firstname.lastname@example.org with your account URL, and we will get back to you within 24 business hours.
Yes! Please write to email@example.com with your account URL, and we will get back to you within 24 business hours.
The product adoption program is complimentary. Over 10,000 customers have leveraged this program successfully at no cost. However, there may be a professional charge in some unique cases if custom development is required.
The product adoption program will soon be available for all products. Until such time, our success and technical support teams will be able to assist you.
At this moment, data migration is not supported. Please reach out to our firstname.lastname@example.org for help on data migration.
You can expect higher adoption of core features relevant to your business to get the most value in the shortest time possible. Over 10,000 customers have leveraged the program successfully.
Currently, this program is not available for customers using Start-up credits, but we will soon have you covered.
For feature requests and technical assistance, please write to email@example.com.
Yes! Please get in touch with your channel manager, who can assist you with this.
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