Why you should become a Technology Partner



Build & Sell with Marketplace

As a Technology Partner, you can leverage our robust marketplace to build apps with ease and get discovered by 30,000+ active users. Our platform will also help you drive more value from your solutions by creating additional revenue opportunities while cutting the cost of setting up a storefront for your business.

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Technology Alliances that power your businesses

Freshworks services and solutions are bolstered by strategic alliances, with leading technology partners, that enhance business value and accelerate influence across global markets. Through these close partnerships, Freshworks drives focus on highly innovative solutions, customized co-selling initiatives, and joint GTM activities.

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Hear from our Partners


Everything you want to know about Freshworks Technology Partner Program. Below you will find answers to the most frequently asked questions.

How long does it take to get an integration listed in the marketplace?

Depending on the complexity of the solution offered, the integration can take anywhere from a few days to a month to get listed in the marketplace.

How to track the review process?

App developers can track our 3-step (code, content, and QA) review process on the Freshrelease product management tool, where the status and any comments from our review team will be updated in a timely manner.

How to create and extend a developer account?

To start with app development, you need to create a trial account at Freshworks website with one of the available plans.

The duration of the trial plan can be extended for as long as the app development and maintenance goes on.

To extend your trial account, raise a request on our Assist portal. You can also mention obtaining a suitable plan to utilize most of the product features during app development.

With a suitable product plan, you can explore the Freshworks products and utilize the product features and APIs for your app development. In addition, you can test apps by publishing them as custom apps.

How do I log in to the Developer portal?

You can go to the Freshworks Developer Portal from within the Freshworks product by following these steps:

  • Sign in to your Demo account of the Freshworks product that you are using.
  • Go to the Admin icon on the main navigation bar shown on the left-most of the screen
  • Select Support Operations
  • Under Support Operations, go to Apps category 
  • Click on Go to the Developer Portal link present on the top-left corner
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Where can I get my technical queries answered?

You can explore Freshworks Developer Platform Solutions where you can find answers to your questions about Account Setup, Developer kit, App Listing, Community Best Practices, and more.

How can I learn more about the Freshworks Developer Platform?

May we just say how flattered we are that you want to get to know us better. You should check out our Introductory Guide to Freshworks Developer Platform. This has all the information that you may need as we onboard you to our community.

Do I need to pay for getting my app listed on Freshworks Marketplace?

No, we do not charge developers for listing their apps in the Freshworks marketplace.

Become Freshworks Technology Partner and deliver delight by integrating your

software with Freshworks product suite!

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