Freshsales vs Monday.com: 25% lower starting cost for an AI-powered alternative
Monday covers the basics by helping you track tasks and projects. Freshsales is a modern, full-fledged sales CRM with automation and AI capabilities that help you close deals faster.
How to choose the right CRM for your business?
Choosing a new CRM is a business-critical decision that defines your growth trajectory. To reap maximum benefits, your sellers must find the CRM intuitive and easy to use.
Ease of implementation
Automation capabilities
Customizable and scalable
Multi-channel engagement
Next-gen capabilities
Value for money
5 reasons Freshsales CRM wins over Monday.com
Next-gen AI capabilities to future-proof your business
Why Freshsales wins
What if you had an aide that could help you focus on the right leads and hit your targets? Freddy does just that with its advanced AI capabilities like content generation, contact scoring, and ability to suggest next-best-actions.
Why Monday.com might not be the right choice for you
Monday AI (Beta) is still in its infancy and only extends basic capabilities like email composing and call transcript summaries. The lack of advanced capabilities could limit you from leveraging AI and delivering significant impact.
Organize your sales processes and boost team productivity
Why Freshsales wins
Manual tasks eating into your crucial selling hours? Freshsales CRM automates your processes with sales sequences and assignment rules for faster prospect outreach and lead distribution. Set mundane tasks on auto-pilot and focus your efforts on tasks that matter.
Why Monday.com might not be the right choice for you
Monday offers limited automation capabilities thus requiring you to manually handle routine sales activities. Without the functionality to scale and automate outreach or manage customer engagement, you may have to spend your valuable time on repetitive tasks, potentially impacting productivity levels.
Minimize manual efforts with workflows
Why Freshsales wins
Let workflows handle repetitive manual tasks like welcome emails or follow-up reminders. Workflows are easy to set up on Freshsales CRM and offer in-depth functionalities, ready-to-use templates, and an intuitive UI to help you get more done, faster.
Freshsales CRM offers both AND/OR conditions which allow you to define whether you want a few or all the conditions to be met and set up more advanced workflows.
Why Monday.com might not be the right choice for you
Monday offers limited workflow capabilities and the lack of an ‘OR’ condition can significantly limit your potential. You may need to set up multiple automations on a single board instead of using the ‘OR’ condition to simplify and condense the entire setup.
Engage better with customers and build lasting relationships
Why Freshsales wins
Engage with customers on their channel of choice across email, phone, chat, SMS, WhatsApp, and Facebook Messenger. With our unified bot builder, you can deploy chatbots across channels to offer extensive support and elevate experiences.
Why Monday.com might not be the right choice for you
Monday requires integrations with third-party applications for chat, phone, and SMS. It also lacks built-in chatbot capabilities to offer support across channels. Small businesses may need to invest resources and budgets on third-party integrations to enable communication across channels.
Get complete customer context and drive meaningful engagements
Why Freshsales wins
Access to complete context on Freshsales CRM helps you engage better with customers and close deals faster. Customer 360 gives you a summary view of conversations across channels and activities in one place.
Why Monday.com might not be the right choice for you
Accessing all your customer information and conversations can be challenging on Monday.com as it lacks a unified view to get complete customer context. This could limit your ability to strike better conversations and impact the overall customer experience.
Freshsales CRM vs Monday.com
Decoding the best CRM solution for you
Criteria | Freshsales CRM | Monday.com |
|---|---|---|
Pricing | Starts at $9/user/month | Starts at $12/user/month |
AI capabilities | Start at $39/user/month | Monday AI (beta) basic features included in higher-tier plans
|
Customer 360 | ||
Multiple pipelines | ||
Built-in chat & phone | ||
Email | ||
Contact & deal teams | ||
Sales sequences | ||
Auto-assignment rules | ||
Contact scoring | ||
Unified bot builder | ||
Content generation |
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The Freshworks advantage
Freshworks Neo Platform
Create custom workflows and applications to meet your unique business needs. Scale fast with a marketplace of 1,200+ apps. Unify experience, gather actionable insights, and bring customer context to every interaction.
Freddy AI for sales
Get more done in less time with Freddy, your always-available AI assistant. Freddy helps you find potential customers, creates personalized emails, and provides insights to help you close deals faster.
Freshsales Suite
Unite sales and marketing with an all-in-one CRM. Deliver seamless engagement across channels with a 360° view of the customer. Understand customer intent and send the right message to close deals faster.
Why our customers love us
With Freshsales, we are able to get a holistic view of our customers, have better governance over sales productivity, pipeline and in turn move our business forward.
Reducing our no-show rate was important to have higher utilization of our sales team. With Freshsales, we brought it down to about 20%, and time is money.
Simplicity and power of the tool took us. Freshsales is allowing us to keep going with limited resources, given the shifting environment. It’s an asset.
We are 100% satisfied with Freshsales. We wanted an out-of-the-box solution that could be used. We have got it.
Recommended by industry experts
FAQs
What is a key feature of Freshsales that Monday CRM lacks?
Monday.com sales CRM provides basic AI capabilities like email composing and call transcript summaries. Since Monday AI is still in its infancy, it lacks the ability to provide in-depth insights. On the other hand, Freddy AI-powered Freshsales CRM packs a range of advanced AI capabilities, making it an indispensable sales assistant and game-changer for sales teams.
In what ways does Freshsales win over Monday CRM?
Freshsales CRM is a modern, AI-powered monday.com sales CRM alternative that enables sales teams to automate mundane tasks, enhance productivity levels, and close deals faster.
- 25% lower starting cost at a budget-friendly pricing of $9/user/month
- 10X higher deal closures with automation capabilities and Freddy AI
- 24-hour lightning-fast onboarding and setup with dedicated assistance
- Multi-channel engagement with built-in phone, email, and chat
What sets Freshsales apart from Monday CRM?
Freshsales CRM offers powerful features like Customer 360, Freddy AI, workflows, and automation capabilities that help sales teams prioritize high-intent leads, accelerate the sales cycle, and achieve revenue targets.
Which CRM provides better value for money: Freshsales or Monday CRM?
Businesses can get started with Freshsales at just $9/user and efficiently manage their pipeline and engage with customers across channels. Moving up to the $38 Pro plan gives businesses access to more advanced capabilities like contact scoring, sales sequences, and customization capabilities.
What unique features does Freshsales offer compared to Monday CRM?
Get complete context with 360-degree customer view
Drive better engagement with multi-channel communication
Get 24/5 support across channels
Automate repetitive tasks with workflows
Future-proof your business with next-gen AI capabilities
Streamline sales management with automation capabilities
Is transitioning from Monday CRM to Freshsales easy?
Switching from Monday to Freshsales CRM is quick and easy. You can seamlessly import your data using the CSV Import option and get started.