Shruthi Nagaraj on April 21, 2020. 3 min read Make Freshworks CRM Your Own With Custom Modules As sales teams expand, having a CRM that can adapt to unique business needs can help accelerate sale...
Shruthi Nagaraj on October 4, 2019. 4 min read 6 Bulk Emails Hacks to Spend Way Less Time on Emai... As a salesperson, you strive to find the best ways to engage with your prospects and contacts. Thoug...
Shruthi Nagaraj on September 12, 2019. 5 min read Manage User Access and Permissions Better with Cus... As your company expands, your sales team grows with multiple hierarchies and roles. Each member of t...
Shruthi Nagaraj on July 26, 2019. 3 min read Introducing: Freshsales Marketplace – Single... Businesses are expanding rapidly around the world. Conventionally, sales teams depend on CRM as thei...
Shibin Joseph on July 11, 2019. 4 min read How to improve customer experience by aligning sal... 80% of a company’s future revenue will come from 20% of its existing customers. (Gartner) That’s...
Swati Sharma on July 1, 2019. 3 min read Send and receive SMSes in Freshworks CRM SMS is one of the most effective channels you can use to reach out to your customers. According to a...
Rebecca Richard on June 20, 2019. 4 min read Sales Goals to set, track, and hit your targets We’re excited to launch Sales Goals, a smart way to set goals, track performance, and take actiona...
Rebecca Richard on June 7, 2019. 2 min read Use Formula Fields to automatically calculate valu... Every so often you need to calculate something that makes you reach for the calculator, even though ...
Shibin Joseph on May 10, 2019. 4 min read How to Boost Collaboration with Teams in Freshsale... As a team, managers and salespeople collaborate regularly to stay updated on the team’s progress o...