Sales and Marketing
IT Service Management
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
Manage and nurture your business contacts and foster healthy relationships with Freshworks CRM (formerly Freshsales), the best contact management system.
Gartner Magic Quadrant 2019 - Sales Force Automation
G2 Crowd CRM Software Leader 2019
GetApp CRM Software Leaders 2019
Software Advice CRM Front Runners 2019
Freshworks CRM unifies every record across the customer lifecycle in one place. The contact manager gives a complete view of customer profiles in a simplified manner. This is not just limited to phone numbers, email addresses, and social media profiles. You get a lot more context with just a scroll.
Do away with the manual task of updating contact information and let your contact manager software do it for you. Freshworks CRM lets you automatically
Learn more on how you can use intelligent workflow automations
Engage with contacts from within the contact database by integrating Freshworks CRM with your email client. You not only get 2-way email sync but can also
And more without leaving the software! Learn more
Get in touch with your contacts without purchasing additional software or having to worry about maintaining records of call logs. A contact management tool like Freshworks CRM allows you to
Learn more about the in-built phone
Collaborate and make work easier by integrating the Freshworks CRM contact manager with the powerful Google suite. Get work done swiftly by
Freshworks CRM goes beyond just contact management by providing insights that will empower you to make crucial business decisions. You can
You will also have the flexibility to dive deep and create reports across different modules, export it as a CSV or PDF file, and even schedule reports to be sent to your inbox at regular intervals.
See what else you can do with reports
With all the desktop functionalities on your smartphone, you are no longer tied to your desk. Using Freshworks CRM mobile app, you can
Check out our mobile app
Try Freshworks CRM. It includes all the necessary features to help you grow your business and enhance your sales team’s performance. Plus, it’s GDPR compliant, comes with a free 21-day trial, free 24x5 support over the phone and email—irrespective of whether you’re a free user or a paying customer.
“As I was investigating the Freshworks suite of products, I noticed that I can have my entire sales and marketing team work with one software, and that I can integrate my CRM with their support software. That was an eye-opener! Today, the value that Freshworks CRM delivers has won the faith of every employee in the company.”
“Overall, with Freshworks CRM, we now have a repository of all our customers and prospects. We can access data on every single person who has ever done business with us, and generate reports on our overall business performance.”
“With the automation that Freshworks CRM offers, the sales process has been vastly sped. It was also easier to track progress than before when things were manual. Currently, it’s just click, drag, move. It’s amazing and makes it very, very easy to navigate and follow up on.”
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