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We protect and secure your data

Data security and privacy is our priority. We take a multifaceted approach to application security and ensure that everything from engineering to deployment complies with our highest security standards.

UNIFIED CUSTOMER DATABASE

Manage customer information with ease 

Unify customer data across channels and get a 360° view with insights into conversations, activities, and engagement. Freshsales enables you to capture every piece of customer information and adds relevancy and context to your communications. 

  • Get the full context of a customer’s history with a chronological timeline view of every activity to plan your next engagement. 
  • Score your contacts with the help of Freddy AI to help sales teams segment and target those who are most likely to buy. 
  • Bring your offline relationships online—import customer interaction data from all your events.

SALES

Get insights into your deals and close them faster

Manage your deals and track them along the sales process with Pipeline Management 2.0 in Freshsales. Get an overview of deals, check sales performance, set goals, and focus on the actions you need to take to get closer to wins. 

  • Get greater visibility into deals as they move from stage to stage with a visual sales pipeline. 
  • Maintain a healthy sales pipeline with Freddy AI’s recommendations that nudge you to take the next action and stay on top of your opportunities. 
  • Leverage AI-powered insights to get a better understanding of your likely to close deals vs. trending, at-risk, and gone cold deals. 
  • Forecast future sales to manage and distribute opportunities better and optimize your sales process effectively. 

AI

Increase efficiency and effectiveness with AI

Freddy learns from your CRM data to deliver insights and recommendations tailored to your needs. Transform your business processes to focus on higher-value deals, make better decisions that move the needle, and earn customers for life.

  • Empower your sales teams to stay on top of your business with a robust analytics dashboard.
  • Identify the best leads to focus on based on their interests and behavior.
  • Focus on deals that have a higher chance of closing and accurately forecast revenue.
  • Maintain data cleanliness with Freddy’s deduplication algorithm.

More you can do with Freshsales for your enterprise

and earn customers for life

Minimize tasks with automation

Save time and automate your routine tasks to capture new leads, assign tasks, send emails, and even generate invoices.

Visualize performance with reporting

Make data-driven decisions with insightful reports to pull meaningful data for your sales performance and marketing campaigns. 

Integrate with all your business apps

Connect to your other favorite apps to run your business and be more efficient and productive as you grow.  

1000s of happy customers use our solutions