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Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
Onboard unlimited users, power your sales and marketing, enjoy telephony and chat, and get stellar support with Freshworks CRM, the best free CRM.
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Freshworks CRM (formerly Freshsales) is a free CRM tool with a key difference—it’s an all-in-one package combining sales and marketing capabilities, chat, and an in-built phone. With Freshworks CRM, you get to
All of this in one platform.
So while you focus on scaling your business, we’ll hold the fort at the back end for you for free.
Gartner Magic Quadrant 2020 - Sales Force Automation
G2 Crowd CRM Software Leader 2020
GetApp Best Functionality & Features 2020
Capterra Top20 2020
Many CRM providers claim they’re free but have some caveats. Here are three main reasons why Freshworks CRM stands out among the rest.
As your team grows, Freshworks CRM grows with you. Kickstart your free CRM without any limitations on the number of users.
Freshworks CRM provides 24/5 free support over phone, email, and chat. You also get access to demos and user guides to understand the solution better.
Freshworks CRM is built to provide high resilience. The role-based access allows you to restrict CRM access based on the hierarchy of your employees.
In Freshworks free CRM, everything about your leads and customers is captured in one screen. So, in a few scrolls, you can view their
Armed with this contextual information, your sales teams can engage in personalized conversations with prospects and drive them to closure.
Get a complete view of your audience's journey on your website, understand their behavior, and create targeted campaigns for them. A free CRM, such as Freshworks CRM, allows you to
Get in touch with your prospects and customers without purchasing additional calling software. Freshworks CRM comes with an in-built phone that enables you to
Improve your website engagement by proactively interacting with your visitors. The free CRM comes with a chatbot that you can customize to deliver intuitive messages to your audience.
The chat capability in Freshworks CRM also allows you to organize your teams into groups and FAQs into topics. By doing this,
With the desktop functionalities on the mobile app, you are no longer tied to the office desk. The free CRM empowers you and your sales teams to work from anywhere and stay productive. Freshworks CRM mobile app allows you to
You can stay updated on the go with push notifications and no gap in data as information entered into the mobile app seamlessly syncs with the desktop version.
Whether you are taking a leap from excel sheets or moving from another CRM, migrating your precious data is of utmost importance, even for us. That’s why we make moving to our free CRM fast, easy, and free.
With Freshworks CRM, you can migrate from various popular CRMs in the market. All you have to do is,
And if you are using a CRM for the first time, simply export your spreadsheets in .CSV/.XLSX format and import them into Freshworks CRM.
Businesses are almost always motivated to grow. Teams multiply, opportunities expand, and your business process can become more complex. A free CRM system, such as Freshworks CRM, scales with your business and prevents the hassle of migrating to an altogether new system. The ability to accommodate your business growth with more users, storage, automation, customizations, reporting, etc. is important to have in your CRM software.
“As I was investigating the Freshworks suite of products, I noticed that I can have my entire sales and marketing team work with one software, and that I can integrate my CRM with their support software. That was an eye-opener! Today, the value that Freshworks CRM delivers has won the faith of every employee in the company.”
“Overall, with Freshworks CRM, we now have a repository of all our customers and prospects. We can access data on every single person who has ever done business with us, and generate reports on our overall business performance.”
“With the automation that Freshworks CRM offers, the sales process has been vastly sped. It was also easier to track progress than before when things were manual. Currently, it’s just click, drag, move. It’s amazing and makes it very, very easy to navigate and follow up on.”
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