How to choose a good CRM system
So, if you are looking for CRM software that syncs seamlessly with your business, you need to choose wisely. Make sure to tick off all these attributes before qualifying it as the best CRM tool for your business.
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Managing relationships with customers mean being able to look beyond data and understand the context that drives interactions. This context is obtained through different channels—spreadsheets, phone, email, face-to-face meetings, etc.
Being able to access all this context instantly and with minimal effort is a struggle, especially when it is scattered across different tools. That’s where a single tool (read CRM tool) can make a pivotal difference.
There are a lot of CRM tools in the market, but only a handful can be certified as ideal CRM software.
So, if you are looking for CRM software that syncs seamlessly with your business, you need to choose wisely. Make sure to tick off all these attributes before qualifying it as the best CRM tool for your business.
Freshworks is a leading SaaS company trusted by over 50,000 customers around the world and provides a suite of products that take customer engagement to the next level. When we started off not long ago, we thought that buying an expensive or popular CRM system software will take care of our unique needs. But our teams wasted hours learning it and the UI was cluttered with features we didn't need. So, we took a step back and asked ourselves, "What do SMBs like us really want in the CRM?" And that was the inception of Freshsales.
Freshsales is an intuitive software tool that enables your salespeople to start selling from day 1. It works out of the box so that you can:
Gartner Magic Quadrant 2021 - Sales Force Automation
G2 Crowd CRM Software Leader 2021
GetApp CRM Software Leaders 2021
Software Advice CRM Front Runners 2021
Freshsales can improve sales productivity and make the lives of salespeople easier and more organized.
Here are some possibilities with Freshsales CRM:
Freshsales brings the three most used channels under one window—email, phone, and chat.
It also gives you complete information about your customers and prospects on a single screen. On this page, you can:
Get the most out of Freshsales by integrating it with various software for:
Billing.
Chat and telephony.
File sharing and collaboration.
Marketing automation
Keeping the data in CRM up-to-date is a challenge when it involves performing everyday mundane tasks. Maintain a clean CRM, and also save your time and efforts with automation in Freshsales. You can:
To scale your business, it is essential that you track and optimize your sales process. Using sales reports, you can also cut through the noise and understand exactly where your sales stand, and how your sales team is performing. You can see their:
Every business is unique, and you can tailor Freshsales to fit your business needs. With Freshsales, you can:
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