Why bigger isn’t always better for your business

When choosing a sales CRM, it’s tempting to go with the crowd and pick someone like Salesforce. But remember, you could spend significant time and money just setting it up. This doesn’t include the steep learning curve for your sales reps, as they get used to a complex, clunky interface.

If you’re looking for a Salesforce alternative that suits your sales needs, your reps, and your wallet, welcome to Freshsales.

Freshsales vs. Salesforce—A snapshot

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Lowest-priced plan / user / month (billed monthly)



Highest-priced plan / user / month (billed monthly)



Lowest-priced plan / user / month (billed annually)



Highest-priced plan / user / month (billed annually)



Freemium option



Auto-profile enrichment



Built-in phone



Note: Data as of 1st January 2018

4 reasons why Freshsales is the best alternative to Salesforce

Easier to use, quicker to adopt

When you sign into a tool for the first time, the last thing you need is 10 tabs clamoring for your attention. From our own experience, we understand how it feels. That’s why Freshsales starts you off on a clean screen, with a simple layout that’s easy on the eye. We’ve kept the user interface intuitive enough for you to find your way around the sales CRM without someone explaining the tool to you. At the same time, we’re like that discrete waiter at your favorite restaurant—ready to step in when you’re looking for help, through phone, email, or a self-serving support article. Sit back and watch your sales teams adopt Freshsales in hours, not weeks.

One hassle-free package

Imagine signing into your sales CRM. And then signing into your email. Your calling software. And juggling between a bunch of tabs while you’re on a call with that promising lead. Because it works like a system of record, Salesforce forces its users to switch between multiple tools. With Freshsales you can get a 360° view of your leads, access your emails, make calls, generate reports, manage your pipeline and view lead profiles from one tool. Forget the hassle of jumping in and out of multiple tools, focus on sales productivity.

More automation, less data entry

Manual data entry shouldn’t even be a point of discussion in the age of automation and smart apps. But you’d be surprised at the amount of data entry sales reps have to do in a CRM like Salesforce. A simple activity like auto-enriching your lead’s profile—with social media information, photo, and lead score—can make a substantial difference in time taken to know the lead. That’s what Freshsales is looking at with Smartforms. And when there’s a set of actions you perform frequently, it's easier if the sales CRM does it for you. With intelligent workflows, you can identify triggers, define rules and create a network of automated actions.

Transparent pricing, fair costs

The hidden costs in Salesforce are well documented. With Freshsales, what you see on the pricing page is what you get. Startups can check out a free version of Freshsales that includes unlimited users, unlimited contacts and dedicated support. As your business scales from small to mid-market to enterprise, our plans keep up with your needs—and stay friendly with your wallet.

Commendation from our customer