If you have a SaaS business, chances are you’d be receiving a high volume of leads each day. While you use a CRM to manage your contacts, you’d probably be juggling between a phone system, email client and other sales tools to get things done. Freshsales is a SaaS CRM software that helps you manage your leads from signups to closure. Freshsales not only lets you manage your contacts and schedule tasks and appointments, it also lets you send emails, make phone calls, manage deals, and generate reports, all from the CRM.
Tracking a prospect’s interaction with your website and SaaS product gives you key insights that help you figure out if the prospect is genuinely interested in what you’re selling. Freshsales has sales activity tracking that shows the pages that piqued your prospect’s interest, and the actions performed—signups, downloads and feature adoption—on each page. These insights help you make meaningful, relevant conversations, plan your next best actions and move your prospects up the sales ladder.
A SaaS business needs advanced reporting that gives them insights into sales trends, potential sales areas, the deal’s status, team’s performance, marketing campaigns and more. Freshsales cloud CRM software helps you build elegant graphical reports using tables and charts to understand and monitor your sales progress, and take smart decisions. You can preview reports before you run them, share the report with your team and export them as a .CSV file.
Be sure you are talking to the right prospect by scoring them by their characteristics and behavior on your website, product and email. The higher the lead score, the more interested the lead is and ready to make a purchase.
“For the past several years, it's been difficult to get our sales team to use our clumsy, difficult to understand CRM (myself included). In less than an hour, I had all of our leads imported and the system figured out. It actually makes sales fun again.”
“With the Freshdesk Integration, Freshsales has taken the sales side of our business a step forward. My support staff can see a full picture of a customer - deals, customer details and activities. It has both sides of our business talking again!”
“Our sales people used to spend a lot of time before the call to analyze the prospect's need and behaviour using multiple sources. Today Freshsales provides all those insights in a single screen enabling us to move quickly and close deals easier.”
“Freshsales allows us to focus on converting our leads. The interface is so intuitive that our new sales staff do not require training on how to use Freshsales, they just hit the ground running.”
“I really like that this CRM tool integrates with Freshdesk and I am a fan of the "open email alert". I am also impressed with the service that I have received at Freshsales; I had a suggestion for the software and the support team immediately jumped on a call with me to figure out a solution.”