Direct partnership model
designed to provide a holistic value assurance approach to customer onboarding
Business Process Review
Review of your current Saas model and processes, systems across your business, and your business goals in implementing Freshworks products.
Best Practices Review
Walkthrough of best practices for modules your team will leverage using Freshworks’ products.
Implementation Planning & Guidance
Collaborative configuration sessions to train your system admins and provide them with best practices on processes with the agility your business expects.
The Freshworks team will offer admins training focused on core product functionality.
Optimization & Continuous Improvement
Conduct a user acceptance test to ensure your requirements are met, and that your current configurations meet all your needs.
Go-Live Support and Stress-free Transition
Seamless handover to customer success and global support teams to drive adoption and ensure global support.