Dear Freshworks customer,

In order to continue to improve our products, effective September 09, 2020 we will be using the following subprocessors:

Freshworks Sub Processors are vendors that may process your organization’s “personal data” (as defined under the European Union’s General Data Protection Regulation (GDPR)) in connection with the services and products that Freshworks provides. This notice shall serve as notification that those vendors will be added as new Freshworks sub-processor. Please see the Freshworks sub-processor list here:

If you object to the addition of these sub-processor for reasons related to data protection, please send an email to with the subject “Sub-processor Objection” within fifteen (15) days of this notification. Please include the ground(s) for your objection.

We have also updated our privacy policy to clarify how Freshworks use your organization’s “personal data” as a Controller to better serve you. Please see the Freshworks privacy policy here :

Finally, our data hosting page has also been updated to inform you of the location of all our data centres. Please find more information here :
Thank you for being a Freshworks customer!
Freshworks Privacy Team