Freshsales vs Insightly: Pay 69% less for the friendliest CRM ever
Don’t settle for a clunky CRM that’s missing essential features. Switch to Freshsales and experience a modern, AI-powered CRM.
How to choose the right CRM for your business?
The ideal CRM for a fast-growing business is one that sales teams love, find easy to use, receive great support from, and see as a partner in their growth and success.
Intuitive and easy-to-use interface
Multi-channel communication for contextual conversations
AI-powered insights for faster decision-making
Collaborate effectively and boost productivity
Reliable support and easy onboarding
Transparent and affordable pricing
6 reasons Freshsales CRM wins over Insightly
Powerful CRM without the overpowering price tag
Why Freshsales wins
Looking for a CRM that meets your needs without breaking the bank? Freshsales plans range from $9-$59 and offer essential features like built-in phone, chatbots, email sequences, and more.
Why Insightly might not be the right choice for you
Insightly starts at $29 and can quickly become costly as you scale. While it offers decent deal management features, it lacks critical features for efficient teams like AI insights, email automation, phone, and chat. You could face additional costs and complex integrations to get basic functionalities.
Work smarter with a 360° view
Why Freshsales wins
Freshsales offers a 360 view of customer interactions in one central view, pulling in emails, chats, website activity, and deal updates for maximum context. This also eliminates the need for constant tab switching to find the right information.
Why Insightly might not be the right choice for you
Building a comprehensive customer view can be challenging and frustrating with Insightly. With your data scattered across multiple tools and modules, you may waste precious time when engaging with leads, costing you deals and productivity.
Engage across channels without limitation
Why Freshsales wins
Meet customers on their preferred channel—phone, email, and SMS.
All interactions are auto-logged to the contact profile, so you can pick off exactly where you left and continue the conversation with context.
Why Insightly might not be the right choice for you
As a growing business, it’s crucial that you are available across multiple channels to interact with prospects and customers. Insightly only offers email out of the box, potentially limiting your ways of communication and impacting customer experience.
Close faster with AI insights
Why Freshsales wins
With Freddy AI in Freshsales, you can identify the right leads, craft personalized emails, and take the next best step on your deals to move them forward. Freddy ensures that you can handle objections effectively by sharing battlecards as you key in notes.
Why Insightly might not be the right choice for you
With Insightly, AI features are basic and don’t include advanced tools for generating sales emails or handling objections.
Stay productive with a CRM that works for you
Why Freshsales wins
Freshsales boosts productivity with ready-to-use note templates, cutting down on manual formatting and ensuring key points aren’t missed. You can tag teammates to seamlessly include them in the conversation, reducing the need for constant back-and-forth pings.
Why Insightly might not be the right choice for you
With Insightly, you must manually set up and organize notes, hindering team productivity and potentially leading to missed opportunities. Collaborating efficiently can be challenging when notes are scattered and context is lost.
Get started fast and free
Why Freshsales wins
We offer $500 worth of free onboarding with a Dedicated Account Planning (DAP) team to help you get started from Day 1 without hiccups. Freshsales offers interactive tours, support articles, and additional information as you explore the product.
Why Insightly might not be the right choice for you
With Insightly, guided onboarding means an extra $1500 from your pocket. This could lead to longer go-live times and increase your dependency on a team to work through the CRM.
Freshsales CRM vs Insightly
Decoding the best CRM solution for your business
Criteria
| Freshsales CRM | Insightly
|
|---|---|---|
Pricing
| Starts at $9/user/month | Starts at $29/user/month |
Mandatory onboarding cost | Nil
| $1500 for guided onboarding |
Built-in phone and chat
| | ❌ |
Sales sequences
| ❌ | |
Time-based workflows | ❌ | |
Answer bots
| ❌ | |
AI-powered deal insights | ❌ | |
Note templates
| ❌ |
The Freshworks advantage
Freshworks Neo Platform
Create custom workflows and applications to meet your unique business needs. Scale fast with a marketplace of 1,200+ apps. Unify experience, gather actionable insights, and bring customer context to every interaction.
Freddy AI for sales
Get more done in less time with Freddy, your always-available AI assistant. Freddy helps you find potential customers, creates personalized emails, and provides insights to help you close deals faster.
Freshsales Suite
Unite sales and marketing with an all-in-one CRM. Deliver seamless engagement across channels with a 360° view of the customer. Understand customer intent and send the right message to close deals faster.
Talk to an expert. Claim your FREE $500 expert consultation today!
Recommended by industry experts
FAQs
What are the key differences between Insightly and Freshsales?
Insightly offers robust project management and CRM features, helping businesses manage customer relationships and internal projects. Freshsales focuses on an intuitive, AI-driven sales CRM experience, emphasizing contextual engagement, automation, and sales pipeline management, while helping sales teams be more productive.
How do Insightly and Freshsales compare in terms of ease of use
Insightly offers a legacy UI where it can be difficult for a user to navigate and get a 360 view of the customer. With an intuitive UI on Freshsales, sellers can easily access information from the Customer 360 view and skip switching tabs or sections to get information.
What are the standout features of Freshsales compared with Insightly?
Freshsales offers advanced AI features like contact scoring, email generator, deal insights, which are not available on Insightly.
Is it easy to switch from Insightly to Freshsales?
Yes, switching from Insightly to Freshsales is straightforward with Freshsales offering detailed migration guides and support to ensure a smooth transition.
What is the best feature of Freshsales that is not available in Insightly?
Freddy AI, the sales assistant in Freshsales, offers in-depth insights and timely assistance to help sales teams manage their sales process end-to-end. Insightly offers very limited AI capabilities in comparison, without much impact on seller productivity.
How does Freshsales outperform Insightly?
Freshsales is a modern, AI-powered CRM that offers sales teams a 360 view of their prospects and customers. With advanced automation capabilities, multi-channel engagement, and AI insights, sellers can seller smarter and close deals faster.
Which CRM is more cost-effective: Freshsales or Insightly?
Freshsales tends to be more cost-effective and scalable with prices starting at $9/user/month while offering more features compared to Insightly which starts at $29/user/month.
Is there a free trial available for Freshsales and Insightly?
Yes, both Freshsales and Insightly offer free trials. Freshsales gives a 21-day free trial period, while Insightly gives 14 days to trial their software.