A powerful solution for small businesses

Freshsales vs LeadSquared: Move to a modern CRM built for small businesses

LeadSquared caters to mid-market and enterprise segments, with costs that may not suit small businesses. Discover Freshsales for powerful yet affordable plans ideal for growing companies.

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How to choose the right CRM for your business?

The right CRM software is essential for your growing business to drive growth and build customer relationships. It should be easy to adopt and use, grow as you scale, and be your single source of truth for customer information.

100% customizable for your sales process

Get a feature-packed CRM without the high price tag, that scales as you grow.

CRM software you can easily understand

A clean, modern interface ensures easy adoption with minimal learning.

AI-powered insights that help you crush quotas

Actionable insights and precise forecasts, to focus on high-potential leads and deals.

Automate effortlessly

Optimize workflows to boost productivity and close more deals efficiently.

24/5 support you can bank on

World-class support across all plans so you can transition with ease.

100% transparent pricing

Get a feature-packed CRM without the high price tag, and scale as you grow.

5 reasons Freshsales CRM wins over LeadSquared

Freddy AI helps with the sales heavylift

Why Freshsales wins

Want to focus on top leads and deals and generate personalized emails minus the hassle and high cost?

For just $39/user/month, you get AI-powered contact scoring, email generator with versions, and deal insights with recommendations, helping you improve your sales efficiency.

Why LeadSquared might not be the right choice for you

LeadSquared lacks essential features like email content generation, tone enhancement, and deal insights. 

Your sales team might lose valuable time personalizing every email and figuring out which deals are more likely to convert.

Built-in phone, chat, SMS, and email

Why Freshsales wins

Wouldn’t your sales team love a unified platform for calling, SMS, chatting, and emailing prospects and customers? 

Freshsales offers built-in capabilities across these channels, allowing users to engage customers on their preferred platform effortlessly and making customer interaction seamless and efficient.

Why LeadSquared might not be the right choice for you

By choosing LeadSquared, you need to rely on third-party services for telephony and SMS. Chat capabilities are paid add-ons via the LeadSquared Converse module.

Using multiple tools may give you a fragmented view of conversations and lead to the loss of context and customers.

Value for money across plans

Why Freshsales wins

We know small businesses need to spend wisely without compromising on features. Freshsales offers transparent pricing with no hidden fees. 

Every plan is packed with value, including essential features like customization and call minutes, all at no extra cost. Stay competitive without breaking the bank!

Why LeadSquared might not be the right choice for you

Imagine buying a car and having to pay extra for the steering wheel. With LeadSquared, basic features like opportunities, telephony, reports, chatbots, customization, onboarding, workflows, and additional call minutes come at an extra cost.

With limited features across plans, it might get challenging for small and growing businesses.

We’ve always got your back

Why Freshsales wins

Originating as a help desk company, support is deeply ingrained in our relationship with new and existing customers. 

With Freshsales, customers of all sizes benefit from dedicated 24/5 phone, chat, and email support to maximize CRM usage and drive growth.

Why LeadSquared might not be  the right choice for you

Waiting 1-3 business days for a support response can get frustrating.

LeadSquared's lower-tier plans offer limited support options, restricting you to chat and email assistance. Phone support is exclusively available on higher-tier plans.

Learn fast, adopt faster

Why Freshsales wins

Take advantage of our $500 free onboarding with our Dedicated Account Planning (DAP) team for seamless setup to get started from Day 1.

Prefer DIY? Use Freshsales confidently with our user-friendly guides and videos for quick and easy setup.

Why LeadSquared might not be  the right choice for you

Imagine waiting in line only to face a lengthy CRM setup. LeadSquared’s lower-tier plans might have extended implementation times as they prioritize mid-market and enterprise customers. 

Its rigid, complex UI might impose a steep learning curve, complicate DIY setup, and frustrate users. 

Freshsales CRM vs LeadSquared

Decoding the best CRM solution for your business

Criteria

Freshsales CRM

LeadSquared

Pricing

Starts at $9/user/month

Starts at $15/user/month

Mandatory onboarding cost

Nil

Nil

Kanban views for contacts and accounts



Clone records



Time-based workflows



Answer bots



AI-powered deal insights



Next-best action



Data centers

US, EU, IN, and AU

US and IN only

CPQ

Available as an add-on


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The Freshworks advantage

Freshworks Neo Platform

Create custom workflows and applications to meet your unique business needs. Scale fast with a marketplace of 1,200+ apps. Unify experience, gather actionable insights, and bring customer context to every interaction.

Learn more

Freddy AI for sales

Get more done in less time with Freddy, your always-available AI assistant. Freddy helps you find potential customers, creates personalized emails, and provides insights to help you close deals faster.

Learn more

Freshsales Suite

Unite sales and marketing with an all-in-one CRM. Deliver seamless engagement across channels with a 360° view of the customer. Understand customer intent and send the right message to close deals faster.

Learn more

Why our customers love us

With Freshsales, we are able to get a holistic view of our customers, have better governance over sales productivity, pipeline and in turn move our business forward.

Brian ShiaHead of Corporate Solutions, Lalamove
Watch video

Reducing our no-show rate was important to have higher utilization of our sales team. With Freshsales, we brought it down to about 20%, and time is money.

Mike HopkinsSenior VP, Sales and Service, Blue Nile
Watch video

Simplicity and power of the tool took us. Freshsales is allowing us to keep going with limited resources, given the shifting environment. It’s an asset.

Greg ArmstrongVP of Sales, Evans Manufacturing
Read Customer Story

We are 100% satisfied with Freshsales. We wanted an out-of-the-box solution that could be used. We have got it.

Kim JohnsenCCO, Kongskilde Industries
Read Customer Story
Trusted by 68,000+ Businesses Worldwide

FAQs

How do users rate the usability of Freshsales and LeadSquared?

Freshsales is rated 4.5/5 across 1,184 reviews from small businesses like yours. LeadSquared is 4.6/5 across 231 reviews from mid-market and enterprise customers, which the CRM primarily serves. 

What distinguishes Freshsales from LeadSquared?

Freshsales is a CRM distinctly built for small businesses. Plans start at $9/user/month, with free onboarding and 24x5 support via phone, chat, and email for customers on all plans. Freshsales also offers AI-powered insights on deals and contacts that help prioritize leads and close them faster.

Which CRM offers a more cost-effective solution: Freshsales or LeadSquared?

For growing businesses, Freshsales is more cost-effective than LeadSquared, with plans starting at $9 per user/month. Across all plans, Freshsales offers essential CRM features that are transparently priced. In comparison, LeadSquared begins at $15 per user/month for basic CRM features, building on which comes with added costs due to paid features.

What are the signature features of Freshsales compared to LeadSquared?

Freshsales offers features like auto-profile enrichment, contact lifecycle stages, and Kanban view that help you quickly understand customers. With AI-powered insights on deals and contacts, you can easily focus on your highest-converting leads. 

What exclusive feature does Freshsales have that LeadSquared does not?

Freshsales comes built-in with phone, chat, and SMS and unifies the information with customer 360. Unlike LeadSquared, you do not have to rely on third-party integrations or expensive paid add-ons that complicate the setup and result in longer implementation times - all for a disconnected CRM toolset at the end of it.  

What are the performance benefits of using Freshsales over LeadSquared?

Freshsales offers a modern, intuitive UI with essential features like phone, chat, email, and SMS built-in. Due to a connected system that is transparently priced, small businesses do not just have the advantage of affordable pricing but also a reliable CRM.

How easy is it to migrate from LeadSquared to Freshsales?

Yes, you can migrate data from LeadSquared to Freshsales by importing your data. Freshsales provides support and tools to assist in the migration process, ensuring a smooth transition with minimal disruption to your operations.