Freshsales vs Salesmate: Pay 60% less for the smartest sales mate for your team
Salesmate’s limited feature set and hefty price tag can quickly become a roadblock for growing businesses. Choose Freshsales, which offers affordable plans and scales seamlessly as you grow.
How to choose the right CRM for your business?
The right CRM software is essential for your growing business to drive growth and build customer relationships. It should be easy to adopt and use, grow as you scale, and be your single source of truth for customer information.
Intuitive and easy-to-use interface
Customizable to fit your business needs
Multi-channel communication for contextual conversations
AI-powered CRM for faster decision-making
Reliable support and smooth onboarding
Transparent and affordable pricing
5 reasons Freshsales CRM wins over Salesmate
Full-fledged CRM, priced for growing businesses
Why Freshsales wins
Freshsales combines communication, automation, and AI into one affordable package with plans starting at $9. With transparent pricing and no hidden fees, you get the best value for money at every level.
Why Salesmate might not be the right choice for you
Starting at $23, Salesmate can get expensive for small businesses. Despite its steep price, key features are absent or hidden behind paywalls. As your sales team grows, the shallow feature set can become a bottleneck and struggle to keep pace with your growing needs.
Unlock smart insights to close deals faster
Why Freshsales wins
With Freddy AI in Freshsales, you can identify high-intent leads, craft personalized emails, and take the next best step on your deals to move them forward. Freddy ensures that you can handle objections effectively by sharing battlecards as you key in notes.
Why Salesmate might not be the right choice for you
As a growing business, AI is crucial to make data-driven decisions and forecast sales accurately. Salesmate AI (beta) is in its infancy and offers only content generation. Without AI-led insights, you may need to rely only on intuition to identify the right leads to target.
Seamless conversations with built-in communication
Why Freshsales wins
Forget juggling multiple communication tools. With built-in email, phone, and chat in Freshsales, you can have contextual conversations with customers on their preferred channel without third-party tools and add-ons.
Why Salesmate might not be the right choice for you
Chat is a paid add-on at $15/user with basic capabilities. Telephony is another weak link with limited features, which can force you to opt for external tools. You might have to spend time switching tabs and rummaging through tools to get complete context for conversations.
Sign and seal the deal with CPQ
Why Freshsales wins
Freshsales simplifies configuration and quoting with built-in CPQ. You can manage product prices and generate accurate quotes in minutes. With native e-sign, you can get quotes signed quickly without any third-party integrations.
Why Salesmate might not be the right choice for you
Salesmate offers only product catalog and pricing management. To create quotes and manage e-sign, you might have to spend on third-party solutions, adding to the price tag. Managing quotes across multiple tools can become time-consuming and might lead to data inaccuracies.
Advanced automation for peak productivity
Why Freshsales wins
Freshsales is built to boost efficiency, so you can focus on selling. You can set up rules to route leads to the right team and configure complex workflows in just a few clicks. No technical expertise required.
Why Salesmate might not be the right choice for you
Imagine configuring simple workflows in complex steps. With Salesmate’s basic automation and limited flexibility, you may need to spend time and effort on figuring out workarounds. Auto-lead routing is also not built-in and can only be set up through multiple workflows.
Freshsales CRM vs Salesmate
Decoding the best CRM solution for your business
Criteria | Freshsales CRM | Salesmate
|
|---|---|---|
Pricing | Starts at $9/user/month
| Starts at $23/user/month
|
Auto profile enrichment
| ||
Contact lifecycle stages | ||
Built-in phone | ||
Live chat and AI chatbots | Paid add-on | |
WhatsApp integration | ||
Auto-assignment rules
| ||
Sales sequences
| ||
AI-powered contact scoring
| ||
Generate sales emails
| Invite-only beta
| |
Deal insights
| ||
Quotes & documents
|
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The Freshworks advantage
Freshworks Neo Platform
Create custom workflows and applications to meet your unique business needs. Scale fast with a marketplace of 1,200+ apps. Unify experience, gather actionable insights, and bring customer context to every interaction.
Freddy AI for sales
Get more done in less time with Freddy, your always-available AI assistant. Freddy helps you find potential customers, creates personalized emails, and provides insights to help you close deals faster.
Freshsales Suite
Unite sales and marketing with an all-in-one CRM. Deliver seamless engagement across channels with a 360° view of the customer. Understand customer intent and send the right message to close deals faster.
Why our customers love us
With Freshsales, we are able to get a holistic view of our customers, have better governance over sales productivity, pipeline and in turn move our business forward.
Reducing our no-show rate was important to have higher utilization of our sales team. With Freshsales, we brought it down to about 20%, and time is money.
Simplicity and power of the tool took us. Freshsales is allowing us to keep going with limited resources, given the shifting environment. It’s an asset.
We are 100% satisfied with Freshsales. We wanted an out-of-the-box solution that could be used. We have got it.
Recommended by industry experts
FAQs
Which CRM is more affordable: Freshsales or Salesmate?
Freshsales is a more cost-effective solution than Salesmate for growing businesses. Priced as low as $9/user/month, Freshsales offers essential features built right in, reducing your dependence on add-ons and third-party tools and giving you the best return-on-investment. However, Salesmate comes with a hefty price tag of $23/user/month, without capabilities that add to the monthly CRM expenses.
What are the primary differences between Freshsales and Salesmate?
Freshsales offers a comprehensive range of features at affordable prices without hidden costs. It includes built-in communication tools, customization options, and automation features to streamline sales processes. Additionally, Freshsales' AI assistant, Freddy, provides insights to help prioritize leads, make accurate forecasts, and improve sales performance.
How does Freshsales outperform Salesmate?
Freshsales is an easy-to-use CRM that enables businesses of all sizes to seamlessly manage their sales processes, boost productivity, and achieve sales targets. With built-in features, you don’t need to rely on third-party solutions and can maintain a single source of truth for all customer data.
How do Freshsales and Salesmate compare in terms of user experience?
Freshsales offers an intuitive UI, making it easy to adopt and use, even for sales teams who do not have prior CRM experience. The Customer 360 view consolidates customer information in one page, helping you engage in contextual conversations. On the other hand, Salesmate has a complex UI and lacks Kanban views and contact lifecycle stages, slowing down adoption and hindering user experience.
What is an exclusive feature of Freshsales that Salesmate lacks?
Freddy AI is Freshsales’ advanced, AI-powered sales assistant. Freddy helps you find potential customers, creates personalized emails, and provides insights to help you close deals faster.