Maximize your customer lifetime value
Get a health score and other vital insights from customer behavior, right inside your Freshdesk
Capture key account insights from Freshsuccess so that your team can get key customer context at a glance and personalize the support experience without leaving Freshdesk.
Bring customer health score, product usage, billing, and a host of other valuable data points into the ticket page, and personalize support to drive customer satisfaction and retention.
Enrich your Freshdesk contact page with Freshsuccess customer data obtained from a wide variety of sources, and empower agents to pass along upsell/cross-sell conversations with the right stakeholders.
Customize the data that can be viewed by your support team on the Freshdesk ticket and contact page. Give agents the right set of data points to provide the best experience for their customers.
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