Resolve customer issues effortlessly from wherever you are
Omnichannel helpdesk
Stay on top of all conversations across email, phone, live chat, social media, and messagings apps from a single view.
Powerful automations
Enable remote agents to work without any hassles by automating all your important support processes.
Robust self-service options
Deflect upto 60% of incoming conversations by deploying branded knowledge base portals, AI-powered bots, and help widgets.
Intuitive reporting
Monitor team and agent performance remotely with customizable dashboards and reports that capture data in real-time.
Unbeatable deploy time
Start supporting customers in no time without requiring excessive hand-holding using Freshdesk’s intuitive onboarding process.
Transparent pricing
Find the right plan for your team’s needs with zero hidden charges or under-the-belt add-ons.