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Engage high-intent visitors from Google Search and Google Maps to drive smarter and richer conversations
Create product and location-specific profiles to manage all customer conversations from Freshchat.
With this native integration (built on Freshworks Neo), you can:
Initiate helpful conversations with high-intent users who discover your business through Google Search and Maps.
Support your customers at every stage of their journey, and start building long-lasting relationships one conversation at a time.
Handle rush hours with ease using AI-powered chatbots and automation.
With the Freshchat - Google’s Business Messages integration:
Bring conversations from your website, mobile apps, and social channels like WhatsApp, Facebook Messenger, Instagram, and many more, to one inbox.
Initiate engaging conversations with prospects and customers in real-time, to drive conversions to qualify and collect leads.
Handhold customers with product recommendations, support them in making a purchase, make reservations, and offer a delightful experience.
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